Unable to determine the source document details
If a payment transaction is recorded with Type of Payment as Arrears and the source document number and date are not specified, this exception will appear.
Enter on the exception:
● List of payment transactions appear.
● Enter on transactions to view the payment Voucher Alteration screen.
● Press Enter on all fields till the Type of Payment screen is displayed.
● Select Type of Payment , Source Document No. and Source Document date.
● Accept the screen to rectify the exception.
Similarly follow the same process for remaining transactions to clear all the exceptions.
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