https://help.tallysolutions.com/docs/te9rel64/Support_Centre/Select_Account.htm

Accessing User Account in Support Centre

You can have more than one user account under a registered user ID.

To access any one of the multiple accounts in Support Centre

1. Go to Company Info menu or Gateway of Tally > Support Centre .

2. Click L : Login to log in to your Tally.NET user ID.

o Enter Your E-mail ID .

o Enter Your Tally.NET Password .

The Remote Tally.NET User Login screen appears as shown below:

o Select the user account.

o Press Enter to view the Support Centre .

The Support Centre of the selected Account ID appears as shown below: