https://help.tallysolutions.com/docs/te9rel66/Licensing/tally-virtual-user-tvu-faq.htm

Tally Virtual User (TVU) - FAQ

This page has the list of FAQ on Tally Virtual User (TVU), categorised as Policy and Process , Licensing & Technology , Commercials , Data Security

Policy and Process

1. What is Tally Virtual User (TVU) pack of Tally.ERP 9 License?

2. Who can benefit from TVU pack of Tally.ERP 9 Gold?

3. What are the benefits of TVU pack for the existing or new customers of Tally?

4. Why did TSPL not announce such capability in the past?

5. Customer is using a Silver license with which he is entitled to get 1 TVU Pack free. If the Accountant is using Tally at his office, can the owner simultaneously be able to use Tally on a virtual network (similar to Tally's Remote Access capability)?

6. Customer is using a Gold license for which they are entitled to get 10 TVU Packs. Now if there are 10 users who are working on Server via LAN and there are 10 users who are accessing Tally via a virtual environment, will it allow?

7. How do customers purchase TVU pack?

8. Are Tally Remote Access and Tally Reports on Brower part of the TVU pack?

9. If the customer does not purchase the TVU pack for the TVU users who are over and above the default entitlement and tries to access Tally.ERP 9 data and license in a virtual environment as he did in the past, what will be the experience?

10. How does TVU impact users on LAN and users outside the LAN?

11. How will the existing or new customers explore TVU to ensure fitment to their business case?

12. Can I get TVU pack for Tally.ERP 9 Rental License as well?

13. Is a separate TSS needed for additional TVU pack?

14. I have a single user license. What should I do to get more than one TVU packs?

15. Can an association take benefit of TVU by purchasing one Tally.ERP 9 Gold license?

16. What will happen to companies who are providing similar options with Tally.ERP 9?

17. Will TVU for Auditors get a 50% discount pricing as in the case of TSS?

18. During the trial period will I get unlimited TVU packs for my multiuser license?

19. I have a Tally.ERP 9 Gold license and currently using RDP technology to access Tally virtually. I want to get 15 TVU packs for my 15 users. How can I get that?

20. Will the TVU pack usage date be like the dates defined for TSS?

21. Can a multiuser license be upgraded to TVU packs?

22. I have multiple Tally.ERP 9 premise-based licenses. Can I move to TVU packs instead?

23. Till when can I avail the trial TVU? Can the trial period be utilised at different intervals, instead of in one go?

24. I have two Gold Licenses - Serial 1 and Serial 2, and a TS9 license under the same account. I have already transferred all the entitled 20 TVUs of TS9 to the Gold license - Serial 2. What happens if this Gold License- Serial 2 moves to another account?

25. I have two Gold Licenses - Serial 1 and Serial 2, and a TS9 license under the same account. I have already transferred all the entitled 20 TVUs of TS9 to the Gold license - Serial 2. What happens if the TS9 license is moved to another account?

26. Can I split the free entitlement of 20 TVUs for a Tally.Server 9 between two Gold licenses in the same account?

27. Can the free TVUs entitlement for a Tally.Server 9 license be transferred to Gold Licenses under a different account?

28. Will I need a valid TSS to operate Tally over a virtualised environment?

Licensing & Technology

29. How many TVU packs can I purchase for Single-user and Multiuser licenses?

30. I have a Tally.ERP 9 Silver license. How can I get more than one TVU packs?

31. I use Remote Access in Tally.ERP 9 with Tally.NET services, and I am not opting for TVU pack. Will non-usage of TVU pack impact my Remote Access entitlement?

32. Can I host my Tally.ERP 9 application on the cloud?

33. I am a customer using Tally.ERP 9 using Windows RDP. I want to add five TVU packs. Will TSPL help me in configuring the TVU packs?

34. What if I experience a problem with speed while accessing Tally over a virtual environment?

35. I have a few TDLs developed by Tally Partner to customise a few Tally,ERP 9 reports. I want all my Tally Virtual users also to get the customised reports. Is it possible?

36. I want to assign different access rights to users so that when Tally Virtual users connect they get access as per the rights configured. Is this possible?

37. From which release will TVU pack be applicable?

38. I want to host my Tally.ERP 9 license on cloud (AWS/Azure) and accesses it from multiple locations through some virtualisation technology. Will TSPL be able to track that as TVU usage?

39. What if I want to use the TVU pack from a different country? For example, Tally.ERP 9 is installed in India, and I need to access this Indian license from UAE?

40. Is a TVU pack required to access Tally.ERP 9 license in a VPN, without RDP?

41. Is a TVU pack required to access Tally.ERP 9 license in a VPN, via RDP?

42. As a customer, what is the difference I feel between TVU and Remote Access?

43. Is every TVU pack attached to a specific Tally.ERP 9 license?

44. What is the minimum internet bandwidth recommended?

45. Will TVU have any impact on the customisations I use?

46. What are the system requirements for TVU pack?

47. Is TVU pack applicable for Tally.Server 9 hosted on a server?

48. Can Tally.ERP 9 license and Tally Data be hosted in a separate virtual machine?

49. Along with TVU pack, is there a plan to charge for using multiple companies in a single-user license?

50. Will TVU impact access using applications like AnyDesk?

51. Does the TVU pack price include the infrastructure & deployment cost, or just the Tally License?

52. Will TVU have any impact on customisations?

Commercials

53. What is the cost of one TVU pack?

54. I have 50 Tally.ERP 9 Silver licenses for various projects. I want to use one Tally.ERP 9 Gold license at the HO and allow 50 Silver users to access via TVU pack. What will be the commercials?

55. Is there an expiry date for Tally Wallet? Can it be used for TSS renewal?

56. If I have a Tally.Server 9 license, will I get additional TVU packs?

57. One TVU pack comes free with every Tally.ERP 9 Silver and 10 TVU packs with Tally.ERP 9 Gold licenses. Will these TVU packs remain free for lifetime?

58. If there is a rise in the price, how will the months available in the wallet be calculated?

59. If there is a reduction in the price, how will the months available in the wallet be calculated?

60. Can I surrender the TVU pack which I have got as part of the upgrade?

61. Is there an option to surrender the months available in the wallet and get cashback?

62. Can I use the months available in the wallet to extend the existing TVU expiry date?

63. Can I transfer the wallet balance from one serial to another serial number?

64. Can I utilise the wallet balance for purchase of add-ons or TSS?

65. Can I utilise the wallet balance of one serial number to purchase TVU packs for another serial number available in the same account?

Data Security

66. Is there any threat to data security under TVU?

67. How do I secure my Tally data in Could/Virtual environment?

68. Is TSPL providing a secured server for storing customer data?