Licensing - FAQ

This page lists the some general queries on licensing in Tally.ERP 9 along with specific licensing-related error codes that users may come across. Click the question that you want to view an answer for.

1.     How do I activate Tally.ERP 9 license?

2.     How do I activate a single site account?

3.     How do I activate a multi site account?

4.     How can I surrender Tally.ERP 9 license from the Control Centre?

5.     Is a valid TSS subscription required for filing E-Returns from Tally.ERP9?

6.     How do I resolve licensing issues that I may encounter while in Educational Mode?

7.     How do I surrender Tally.ERP 9 license from Tally.ERP 9?

8.     Can I use more than one Tally.ERP 9 release simultaneously in the same system?

9.     Can I use more than one instance of Tally.ERP 9 in my computer?

10.  Can multiple users access the same single user license at the same time?

11.  Can multiple users access the same multi-user license at the same time?

12.  How do I configure license in client system?

13.  Why should I unlock license?

14.  Where will I get the unlock key?

15.  Do I have to be connected to the Internet all the time to use Tally.ERP 9?

16.  How do I activate a single-user license?

17.  How do I activate multi-user license?

18.  What is multi-site account?

19.  How can I manage all licenses?

20.  Why should I disable antivirus for activating Tally.ERP 9 license?

21.  Should I have a valid TSS subscription to upgrade?

22.  My TSS subscription has expired. How do I upgrade?

23.  How do I add Tally.ERP 9 to the exceptions list in Windows XP Firewall?

24.  How do I activate and add my Tally.ERP 9 license to an existing Account, and manage all licenses using a single e-mail ID?

25.  Do I require administrator rights to perform any licensing operations?

26.  What is an Account?

27.  What is an Account ID?

28.  What is a Site?

29.  What is a Site ID?

30.  What is Tally.NET ID?

31.  What is rental license?

32.  What is Tally.ERP 9 Gold license?

33.  What is Tally.ERP 9 Silver license?

34.  What is a Tally.ERP 9 regular license?

35.  What is Educational Mode?

36.  How do I exclude Tally.exe, TallyAdmin.exe and tallylicserver.exe files from being scanned in Quick Heal Total Security 2013 Antivirus?

37.  How does Silver Edition (Single User) license work from Release 5.x onwards?

38.  What is Tally Gateway Server, and how is it installed?

Error Messages

1.     Error code 39

2.     Error code 52

3.     Error code 401

4.     Error code 402

5.     Error code 403

6.     Error code 404

7.     Error code 405

8.     Error code 406

9.     Error code 407

10.  Error code 408

11.  Error code 409

12.  Error code 410

13.  Error code 411

14.  Error code 412

15.  Error code 801

16.  Error code 802

17.  Error code 803

18.  Error code 804

19.  Error code 805

20.  Error code 806

21.  Error code 807

22.  Error code 808

23.  Error code 809

24.  Error code 2012

25.  Error code 2013

26.  Error code 2015

27.  Error code 2045

28.  Error code 6202

29.  Error code 6203

30.  Error code 6206

31.  Error code 6210

32.  Error code 6235

33.  Error code 6238

34.  Error code 6242

35.  Error code 6248

36.  Error code 6266

37.  Error code 6267

38.  Error code 6401

39.  Error code 6402

40.  Error code 6403

41.  Error code 6404

42.  Error code 6405

43.  Error code 6410

44.  Error code 6413

45.  Error code 6436

46.  Error code 6437

47.  Error code 6439

48.  Error code 6444

49.  Error code 6457

50.  Error code 6464

51.  Error code 6465

52.  Error code 6628

53.  Error code 6629

54.  Silver License with serial number “XXXXXXXXX” is in use on “system name.” Exit all instances of Tally.ERP 9 and try again.

55.  Only one instance of Tally.ERP 9 prior to Release 5.0 can be accessed using the gateway server.

56.  License is in use on Gateway - System Name: Port. Connect Gateway – System Name: Port or reconfigure license path on Gateway – System Name: Port and restart.

57.  Maximum RDP limit exceeded. Close one or more Tally.ERP 9 instance accessed using RDP and try again.

58.  Connect gateway server to internet. License is inactive.

59.  Unknown Status 10060.

60.  To complete this action internet connectivity is required. Connect to internet and try again.

61.  Only Account Administrator or Site Administrator can perform this activity.

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