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https://help.tallysolutions.com/docs/te9rel49/Licensing/surrender_license.htm

Surrender License

 

In case the user desires to use Tally.ERP 9 on another computer, surrender the activated license. You have to surrender the Tally.ERP 9 license in one of the following scenarios:

  1. Format the hard disk

  2. Reinstall the operating system

  3. Add new hardware or drivers

  4. Reactivate the same license on another computer

To surrender the single site license, you have to execute the following steps:  

From the Company Info menu or Gateway of Tally

  • Press F12: Configure > Licensing

  • Select Surrender License

 

  • Tally.ERP 9 prompts you with a message as shown below

 

  • Press Y or click on Yes to surrender license

 

  • Tally.ERP 9 displays a message License Surrendered Successfully.

Note: In Tally.ERP 9 the License Surrender request can be made from the server or the client machine based on the requirement

To reset the password click F5: Reset Password or press F5

In case the user is logging in to Control Centre, Support Centre, Remote User, Surrender License and Update License for the first time after creating the account, Tally.ERP 9 will automatically take you to change the password. To know more on how to change the password click Change My Password.