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https://help.tallysolutions.com/docs/te9rel51/Support_Centre/Other_Functions_Status.htm

Filtering Status in the Support Centre

Go to Company Info menu or Gateway of Tally > Support Centre [Ctrl + H] > F9: Status Filter

You can opt to view the query list based on the Status, namely, All, Closed and Pending, for any Group by option selected.

  • Click on F9: Status Filter provided in the buttons toolbar or press the function key F9, to select the Default Status.

 

Status Filter - All

  • Select the option All under Default Status to display all the queries/ issues, i.e., the Pending and Closed.

 

Status Filter - Pending

  • Select the option Pending from Default Status to display only the Pending queries/ issues.

 

Status Filter - Closed

  • Select the option Closed from Default Status to display only the Closed queries/ issues.