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https://help.tallysolutions.com/docs/te9rel51/Control_Centre/Surrender_License_from_Control_Centre.htm

Surrender License from Control Centre

You can surrender the license from the Control Centre under any one of the following circumstances.

  • The computer with Tally.ERP 9 installed has crashed

  • Formatted the Hard Disk without surrendering the license

  • Surrender license offline.

To surrender the license from the Control Centre follow the steps shown:

Go to Gateway of Tally > K: Control Centre

  • Login to the Control Centre using the Email ID of the Account/Site Administrator

The Control Centre screen appears

  • Select My Tally.NET Account

The My Tally.NET Accounts screen appears

  • Select the required Account ID

The Control Centre screen for the select Account ID appears

  • Select Licensing & Configuration

  • Tab down to the Status column and set the status to Surrendered  for the respective Site ID

The Warning message appears as shown:

  • Press Enter to Surrender the license

On successfully surrendering the license, access the required Tally.ERP 9 folder and delete the license file (Tally.lic). You can now proceed to reactivate the license for the respective site.

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