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Accessing User Account in Support Centre
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https://help.tallysolutions.com/docs/te9rel53/Support_Centre/Select_Account.htm

Accessing User Account in Support Centre

You can have more than one user account under a registered user ID.

To access any one of the multiple accounts in Support Centre

1.     Go to Company Info menu or Gateway of Tally > Support Centre.

2.     Click L: Login to login to your Tally.NET user ID.

o      Enter Your E-mail ID.

o      Enter Your Tally.NET Password.

The Remote Tally.NET User Login screen appears as shown below:

o      Select the user account and press Enter to view  Support Centre of the selected Account ID.

The Support Centre of the selected Account Id appears as shown below: