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https://help.tallysolutions.com/docs/te9rel61/Error_warning_message/mail_Could_not_handshake_with_e-mail_server.htm

Could not handshake with e-mail server

Cause

The hostname might contain a special character, or there might be a problem in e-mail connectivity.

Solution

     Ensure that special characters (such as ‘_ ‘, ‘-’, ‘#’) are removed from the hostname.

     Ensure that the e-mail server is connected.