Import Data – Errors & Resolutions
This page lists errors and exceptions related to importing data in TallyPrime.
Error Messages
Cause
Error message in case Import from Row starting value is greater than value after to
Resolution
- Press Alt+O (Import) > Manage > Mapping Templates > Masters or Transactions > Alter, and select the template to alter.
- In the Import data from row and to fields:
- Ensure to enter whole numbers
- Ensure that the value in the to field is greater than or equal to the value in Import data from row field.
Cause
Error message in case Import from Columns starting value is greater than value after to.
Resolution
- Press Alt+O (Import) > Manage > Mapping Templates > Masters or Transactions > Alter, and select the template to alter.
- Ensure that the value in the to field is greater than or equal to the value in Import data from row field.
Cause
If User comes back to row number for column headers and specifies value greater than import data from row.
Resolution
- Press Alt+O (Import) > Manage > Mapping Templates > Masters or Transactions > Alter, and select the template to alter.
- Ensure that the value in the Row no. for column headers field is lesser than the value in the Import data from row field.
Cause
If the value for Import data from row is given as lesser than the row number for column headers.
Resolution
- Press Alt+O (Import) > Manage > Mapping Templates > Masters or Transactions > Alter, and select the template to alter.
- Ensure that the value in the Import data from row field is greater than the value in the Row no. for column headers field.
Cause
If Excel File cannot be read.
Resolution
Select a valid Excel file and try again.
Cause
Excel application is missing in the User’s system.
Resolution
Install the application or check the extension of the file.
Cause
Failed to Construct Map before import.
Resolution
- Check the existing Map File or the mapping of Tally fields to the Excel columns.
- Check the Event Log to know the reason for errors.
Cause
Missing structure in the map (maybe a missing field).
*What is missing will be displayed in the calculator panel.
Resolution
Check the mapping in TallyPrime
Cause
Any one of these two “Unique On” is missing.
- Unique On row
- Unique On column.
Resolution
Check the mapping in TallyPrime.
Cause
When the entire mapping template is empty.
Resolution
Enter the details and map the Tally fields to the Excel columns.
Cause
User has entered the end column number greater than max limit.
Resolution
Enter a value from A to ZZ and try again.
Cause
When start row/column is greater than end row/column.
Resolution
Enter a value for start row/column lower than end row/column.
Cause
Disc memory is missing to store the file into the system.
Resolution
Restart TallyPrime or clear the space in your system.
Cause
Unable to open the given file.
Resolution
Select a valid file and try again.
Cause
Invalid Excel Sheet Name.
Resolution
Select a valid Worksheet Name and try again.
Cause
Unable to set active sheet.
Resolution
Ensure that the file exists on the selected folder path and has the read permission enabled.
Unable to save the mapping template, as one or more fields are not mapped correctly in the template.
Cause
User has provided wrong Tally field to Excel Column mapping.
Resolution
Ensure that the mapping is correct and save again.
Cause
This message appears when the file name and path specified in Import Transactions screen is incorrect.
Resolution
You need to specify the correct path and then import the data.
Cause
This message appears,
- While importing closing balances from an existing company into a newly created company. Tally.imp file displays the message ERROR: Ledger: Stock The date is Out of Range! Suggest a Solution.
- When the Stock Ledger is not available in the newly created company.
Resolution
The stock ledgers have to be created manually followed by entering the values manually. However, other masters are successfully imported during the import process.
Cause
The application MS Excel has not been installed in the machine.
Resolution
Install MS Excel on the machine, since TallyPrime requires MS Excel to carry out the process of exporting in the Excel (Spreadsheet) format. Once the file is exported, it can be opened using other applications viz, Open Office, Star Office, etc.
Master-Related Exceptions
This section lists master-related exceptions that might occur when you perform import, migration, and repair of your company data, in TallyPrime Release 3.0 and later.
To resolve this exception, perform the following:
- Drill down from the exception to open the Budget Alteration screen.
Note that the From date is later than the To date.

- Update the From date or To date, as needed. Ensure that the From date is earlier than the To date.
- As always, press Ctrl+A to save the master.
The exception is resolved.
To resolve this exception, perform the following:
- Drill down from the exception to open the Budget Alteration screen.
Note that the From date and To date are empty.

- Update the From date or To date, as needed. Ensure that the From date is earlier than the To date.
- As always, press Ctrl+A to save the master.
The exception is resolved.
To resolve this exception, perform the following:
- Drill down from the exception. Press Enter twice.
Note that the Formal Name contains invalid characters.

- Press Alt+H (Multi Alter) to edit the Formal Name field.
- Update the Formal Name with a valid value, for example Rupees, Dollar, or so on.

- Press Enter or Ctrl+A to save.
This exception is resolved.
To resolve this exception, perform the following:
- Drill down from the exception. Press Enter twice.
Note that the Symbol and the Formal Name are the same.

- Press Alt+H (Multi Alter) to update the Formal Name, and press Enter.
Press Backspace to update the Symbol, if needed.

- Press Enter or Ctrl+A to save.
This exception is resolved.
To resolve this exception, perform the following:
- Drill down from the exception to go to the Attendance/Production Type Alteration (Secondary) screen.
- Change the Name to ensure that the name of the master and aliases (one or multiple) used are all unique.

- Press Enter or Ctrl+A to save the master.
This exception is resolved.
Voucher-Related Exceptions
This section lists voucher-related exceptions that might occur when you perform import, migration, and repair of your company data, in TallyPrime Release 3.0 and later.
To resolve this exception, perform the following:
- Drill down from the exception to open the Payment voucher.
- Continue to press Enter in the voucher to open the Bank Allocations screen.
- Update the Cheque Range and the Instr No. and save.
- As always, press Ctrl+A to save the voucher.
This exception is resolved.
To resolve this issue, perform the following:
- Drill down from the exception to open the voucher alteration screen.
- Select the final Amount of the voucher and press Enter.
The Bank Allocations for: screen opens.

- Select the correct ledger under Ledger Name and save the screen.
- Press Ctrl+A to save the voucher.
The exception is resolved.




























