UAE e-Invoicing – FAQ
This page list the frequently asked question on UAE e-Invoicing.
Register for e-Invoicing
Yes, your Tally.NET ID and the e-mail address registered with EmaraTax can be different. However, during e-Invoicing registration, you must use the e-mail ID registered with EmaraTax and enabled for e-Invoicing.
Yes, you must complete the e-Invoicing registration separately for each TIN that is applicable for e-Invoicing.
Verify that you have entered the correct EmaraTax e-mail address while registering for e-Invoicing. If you still do not receive the OTP, press Alt+H (Resend OTP) on the OTP screen to generate and receive a new OTP.
If you want to use a different EmaraTax account, first reset the existing e-Invoicing registration details and then complete the e-Invoicing registration again.
- Press Alt+Z (Exchange) > All VAT Options > Reset e-Invoicing Registration Details and reset the existing registration details.
- After resetting, press Alt+Z (Exchange) > All VAT Options > e-Invoice Login & Logout and complete the e-Invoicing registration using the new EmaraTax account.
Yes, currently you can use an Indian TallyPrime license for UAE e-Invoicing Registration.
However, very soon, UAE e-Invoicing Registration will be supported only with an International TallyPrime license.
To ensure uninterrupted access to UAE e-Invoicing Registration, upgrade to an International TallyPrime license at the earliest.
For further help, contact support@tallysolutions.com.
Yes, if you have completed the e-Invoicing registration for your Head Office, you can generate and manage e-Invoices from your branch using the same EmaraTax-registered setup. You do not need to register your branch for e-Invoicing again.
You can access e-Invoicing services from your branch in either of the following ways:
For either option, the branch company must use the same e-mail registered with EmaraTax and used while registering from the Head Office, and the TRN and TIN must match those in the Head Office company.
Option 1: Use the existing e-Invoicing login credentials.
- Log in for e-Invoicing.
- In the e-Invoicing Sign Up Form, enter the same e-mail registered with EmaraTax.
You can now generate e-Invoices from the branch using the existing e-Invoicing login credentials.
Option 2: Create a new user under the existing e-Invoicing account.
No, although we recommend using the e-mail ID registered with EmaraTax, it is not mandatory.
You can enter any e-mail ID that you can access to receive the OTP and confirm the initiation of e-Invoicing services from TallyPrime.
You do not need to change the e-mail ID entered in the e-Invoicing Sign-up form. The e-mail ID is used only to identify you as a valid subscriber of e-Invoicing services through TallyPrime and does not affect your day-to-day e-Invoicing activities.
If you still want to change the e-mail ID, you will be able to do so once the capability to add another e-mail ID as a subscriber is available. Until then, continue using the same e-mail ID.
e-Invoice generation for companies that are not registered for VAT will be available in an upcoming release.
After successfully completing e-Invoicing registration, press F11 (Company Features) and set Enable Value Added Tax (VAT) to No.
This prevents VAT from being applied to your transactions.
Reset Onboarding
- The EmaraTax e-mail ID and PEPPOL ID fields become blank.
- The current e-Invoicing registration is revoked.
- You must complete the e-Invoicing registration again before exchanging new e-invoices.
No, resetting removes only the e-Invoicing registration details from the company data. Your existing vouchers and transactions remain unchanged.
Login/Logout
No, currently, e-Invoicing is not supported through remote access in TallyPrime.
Yes, you can create a Tally.NET ID and obtain the required permissions from the company administrator to access e-Invoicing services.
Ensure that:
- e-Invoicing and VAT are enabled in F11 (Company features).
- You have the required user permissions for VAT Returns & Annexures.
- Your Tally.NET ID and TSS are active.
Company & Masters
e-Invoicing in UAE begins from 1 July 2026, so this date is prefilled as the default e-Invoice Applicable from date in TallyPrime. You can select any date from 1 July 2026 onwards to configure and explore the e-Invoicing services.
A Unit Quantity Code (UQC) is a standard code that maps your Unit of Measurement to an internationally recognised unit defined by PEPPOL. This mapping is required for successful e-Invoice exchange.
TallyPrime has introduced additional fields such as City, TIN, PEPPOL details, Digital Location and Digital Identity details, and Free Zone Number to support UAE e-Invoicing requirements. These fields are available once you enable e-Invoicing for the Company.
Transactions created on or after the effective date automatically use the updated TRN and Registration Type maintained in the party ledger history.
Yes, the existing party ledger data is retained after migration. However, history records for the newly introduced e-Invoicing fields are not created automatically. History tracking begins when you first alter the ledger and save the changes with an effective date.
When Enable multiple addresses is set to Yes in F11 (Company Features), you can capture e-Invoicing details separately for each address.
Transactions
You can record the following vouchers with e-Invoice Details:
- Sales
- Credit Notes
- Debit Notes
- PoS Invoices
- Journal vouchers used for B2B sales transactions
- Payment vouchers used for B2B sales transactions
- Receipt vouchers used for B2B sales transactions
- Open the e-Invoice-applicable voucher.
- Press Ctrl+I (More Details) > select VAT Registration Details, and view the required information.
This error can occur if you recorded the voucher when in F11(Company Features), the option Designated Zone was set to No, and then initiated e-Invoice generation after changing it to Yes.
To resolve this:
- Open the voucher and refresh the party details by selecting a different party and then reselecting the required party.
- Then, generate the e-Invoice again.
Generating tax-inclusive invoices is not yet supported in TallyPrime.
Generating invoices with Discounts or Charges is not yet supported in TallyPrime.
If you record an exempt transaction for a designated zone company, but are not prompted to enter the Reason for Exempt, follow these steps:
- Open the voucher and press Alt+A to view the VAT Analysis report.
- Verify the Nature of Transaction.
- If the transaction is Exempt, create a new exempt sales ledger and set Nature of Transaction to Domestic Exempt Supplies.
- If the Nature of Transaction field is not visible in the ledger, press F12 (Configure) and set Select nature of transaction to Yes.
- Use the new ledger to record the transaction and generate the e-Invoice.
No, generation of e-Invoices under the Profit Margin Scheme is not yet supported in TallyPrime.
Generation of e-Invoices for transactions applicable for Reverse Charge Mechanism (RCM) is not yet supported in TallyPrime.
No, self-billed invoices are not yet supported in TallyPrime.
No, retrieving purchase data for supplier-generated e-Invoices is not yet supported in TallyPrime.
No, TallyPrime currently supports e-Invoicing only when the company’s base currency is AED.
e-Invoice Report
This can happen when:
- No e-Invoice-eligible vouchers exist for the selected period.
- The e-Invoice Applicable Date falls outside the selected period.
- e-Invoicing is not enabled for the company.
This can happen if e-Invoicing was enabled after the vouchers were created or if the e-Invoice applicable date was changed later.
When e-Invoicing is enabled, TallyPrime automatically updates only the recent vouchers (up to the last 14 days). Older vouchers may not be updated automatically and therefore may not appear in the e-Invoice report.
To include such vouchers in the report, open and re-save the affected vouchers. The vouchers will now be considered for e-Invoicing and appear in the e-Invoice report, if applicable.
Check the following:
- Registration Type of the party: Vouchers for parties whose Registration Type is Consumer are not applicable for e-Invoicing.
- Optional vouchers: Vouchers marked as Optional do not appear in the e-Invoice report.
- Voucher Type: Only sales transactions recorded using Sales, Credit Note, Debit Note, Receipt, Payment, and Journal voucher types appear in the e-Invoice report. Transactions recorded using other voucher types are not displayed.
Contact Tally Support for assistance in checking the status of the e-Invoice.
Check the Voucher Information Modified after Exchange section in the e-Invoice report. A voucher moves to this section if a field is modified after the e-Invoice is generated.
VAT Rate Setup
Open the stock item and press Alt+W to view the history of tax-related changes, including the Applicable date, Taxability, Tax rate, and Reason for Exempt.
The Reason for Exempt field is available only when the stock item’s Taxability is set to Exempt. If the item is Taxable, Not Vatable, or Zero Rated, the field is not displayed.
