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{
"@context": "https://schema.org",
"@type": "FAQPage",
"mainEntity": [{
"@type": "Question",
"name": "I copied GSTIN from an Excel file. However, the cursor moved to a different line or a few spaces ahead when I pasted the data in TallyPrime. What could be the issue?",
"acceptedAnswer": {
"@type": "Answer",
"text": "When you copy data from MS Excel and paste it in the respective field in TallyPrime, special or invisible characters get added to the data. However, you will not be able to identify such errors on TallyPrime's screen. Therefore, to prevent such issues, you should type data such as GSTIN and HSN code in their respective fields in TallyPrime."
}
},{
"@type": "Question",
"name": "After performing GET GSTIN/UIN Info for a particular Party in TallyPrime, I have got the Trade Name and Legal Name on the As per Portal side. Which name is suitable to use for updating the Mailing Name in the Party ledger?",
"acceptedAnswer": {
"@type": "Answer",
"text": "You can update the Party ledger with either Trade Name or Legal Name. Some GSTINs provide different Trading Name and Legal Name. You can make a choice based on the details that need to be printed on the Invoice."
}
},{
"@type": "Question",
"name": "What all Information do I get after performing Get GSTIN/UIN Info for a Party in TallyPrime?",
"acceptedAnswer": {
"@type": "Answer",
"text": "After performing Get GSTIN/UIN Info, you will avail the following information -
Trade Name - Trade Name is the name used by a company in regular business practices.
Legal Name - Legal Name refers to the name registered at the time of incorporation of a company.
Address - Address refers to the registered address of the Party.
Status - Status refers to the status of the Party's GSTIN
EWB Blocked Status - You will get to know whether the GSTIN is blocked from carrying out e-Way Bill activities."
}
},{
"@type": "Question",
"name": "Why are some GSTINs displayed in red text in the Update Party GSTIN report after I performed Get GSTIN/UIN Info in TallyPrime?",
"acceptedAnswer": {
"@type": "Answer",
"text": "When the GSTIN is inactive or blocked from e-Way Bill activities on the e-Way Bill system, it will be displayed in red text. You can then check the exact details by setting Set GSTIN/UIN Info to Yes for that Party in the Update Party GSTIN report."
}
},{
"@type": "Question",
"name": "Why are some of the details represented in upper case alphabets in the Get GSTIN/UIN screen in TallyPrime?",
"acceptedAnswer": {
"@type": "Answer",
"text": "TallyPrime fetches the information from the NIC portal and does not alter the data. If some of the details are represented in upper case alphabets in the Get GSTIN/UIN screen, then it is because the information on the NIC portal is represented in the same way."
}
},{
"@type": "Question",
"name": "Can I perform Get GSTIN/UIN Info for multiple parties using TallyPrime?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Yes, you can perform Get GSTIN/UIN Info for multiple parties in TallyPrime's Update Party GSTIN report."
}
},{
"@type": "Question",
"name": "I performed Get GSTIN/UIN Info from the Update Party GSTIN report of TallyPrime and got Information Not Found in Exchange Summary. What does it mean?",
"acceptedAnswer": {
"@type": "Answer",
"text": "TallyPrime displays Information Not Found when there is no information available for one or more GST numbers on the e-Way Bill or e-Invoice system.
It happens because of one of the following two reasons:
The data is not available on the e-Way Bill or e-Invoice system.
The GSTIN is invalid."
}
},{
"@type": "Question",
"name": "After performing Get GSTIN/UIN Info, in the report, I can see that some of the GSTINs are not sent for exchange of information with the e-Way Bill or e-Invoice system. What could be the reason?",
"acceptedAnswer": {
"@type": "Answer",
"text": "TallyPrime does not send GSTINs that do not contain 15 alphanumeric characters for the exchange of information with the e-Way Bill or e-Invoice system."
}
},{
"@type": "Question",
"name": "When I print the Update Party GSTIN report, I do not get information such as the status of GSTIN and EWB Blocked status in the report.",
"acceptedAnswer": {
"@type": "Answer",
"text": "You can avail information such as the status of GSTIN and EWB Blocked status only after you perform Get GSTIN/UIN Info from the Update Party GSTIN report in TallyPrime."
}
},{
"@type": "Question",
"name": "What is the minimum time to fetch single or bulk GSTIN during the validation process?",
"acceptedAnswer": {
"@type": "Answer",
"text": "The time taken to fetch the single or bulk GSTIN would be in seconds depending on the connectivity and Internet speed and the number of GSTINs selected."
}
},{
"@type": "Question",
"name": "What all information do I get after performing Get HSN/SAC Info for a Stock Item or Stock Group in TallyPrime?",
"acceptedAnswer": {
"@type": "Answer",
"text": "After performing Get HSN/SAC Info for a particular Stock Item or Stock Group, you will avail the Description of the Stock Item based on its HSN/SAC code."
}
},{
"@type": "Question",
"name": "Will I get the GST Rates for a given HSN/SAC Code of a Stock Item or Stock Group after performing Get HSN/SAC Info in TallyPrime?",
"acceptedAnswer": {
"@type": "Answer",
"text": "The EWB/e-Invoice/GST systems currently do not provide GST tax rates against any given HSN/SAC Code as a response to Get HSN/SAC Info in TallyPrime. Moreover, a particular HSN/SAC Code can fall into various tax rates. Here are a few examples of services that have different GST rates
Cab services with fuel and without fuel have different GST rates.
Cab services with and without Input Tax Credit (ITC) have different GST rates.
The GST rates of a Hotel stay depend on room tariffs.
The GST rates of Footwear vary with the MRP.
Furthermore, the GST rates of goods and services keep changing based on dates and exemptions declared from time to time. It is advisable to consult your Tax consultant before finalizing the GST rate for a Stock Item with a particular HSN/SAC Code."
}
},{
"@type": "Question",
"name": "Can I validate the SAC code in during Stock Item or Stock Group Creation/Alteration?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Yes, you can validate the SAC code from the Stock Item or Stock Group Creation/Alteration screen after setting Set/Alter GST Details to Yes."
}
},{
"@type": "Question",
"name": "Can I perform Get HSN/SAC Info for multiple Stock Items or Stock Groups in TallyPrime?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Yes, you can perform Get HSN/SAC Info for multiple Stock Items or Stock Groups in the GST Rate Setup report of TallyPrime."
}
},{
"@type": "Question",
"name": "Can I Print/Export the Get HSN/SAC Info Summary after performing Get HSN/SAC Info in TallyPrime?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Yes, you can print or export the summary in the required format."
}
},{
"@type": "Question",
"name": "I have not registered for e-Invoicing or e-Way Bill on the NIC portal. Which other credentials can I use to validate GSTIN/UIN Info for Parties and HSN/SAC Info for Stock Items or Stock Groups in TallyPrime?",
"acceptedAnswer": {
"@type": "Answer",
"text": "You need either e-Invoice or e-Way Bill credentials to perform Get GSTIN/UIN Info for Parties and Get HSN/SAC Info for Stock Items or Stock Groups."
}
},{
"@type": "Question",
"name": "From which system does TallyPrime fetch the information after Get GSTIN/UIN Info or Get HSN/SAC Info is performed?",
"acceptedAnswer": {
"@type": "Answer",
"text": "TallyPrime exchanges the information with the e-Way Bill or e-Invoice system based on the credentials you enter. Thereafter, TallyPrime fetches the information from the system."
}
},{
"@type": "Question",
"name": "Which login credentials should I use to perform Get GSTIN/UIN Info or Get HSN/SAC Info in TallyPrime - the one generated for the GST portal, e-Way Bill, or e-Invoice?",
"acceptedAnswer": {
"@type": "Answer",
"text": "When you perform Get GSTIN/UIN Info or Get HSN/SAC Info in TallyPrime, either the e-Invoice or e-Way Bill credentials are required. You need to refer to the heading on the login screen and enter the credentials accordingly."
}
},{
"@type": "Question",
"name": "Is it possible to copy a piece of content from the As per Portal side, and paste it on the As per Books side?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Content from the As per Portal side cannot be copied and pasted to the As per Books side. However, you can export the data from TallyPrime and use it as a reference to update the content in TallyPrime. While doing so, it is imperative to be careful when you copy the data from MS Excel and paste it in TallyPrime, since some invisible space or special characters might get pasted in the respective field in TallyPrime, which can cause errors and other issues."
}
},{
"@type": "Question",
"name": "TallyPrime displays Requests failed(Try again) in Exchange Summary. What is the reason for the request failure?",
"acceptedAnswer": {
"@type": "Answer",
"text": "TallyPrime displays Requests failed (Try again) in Exchange Summary whenever there is a technical failure such Internet connectivity or the service is down. You can identify the exact reason for the failure in the error message that appears before Exchange Summary is displayed."
}
}]
}
