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Filing GSTR-1 Returns: Errors & Resolutions

This topic will take you through some of the issues that might occur while preparing your returns using the GST Offline Tool or while filing your returns on the GST portal.

The following is a list of errors that may occur with respect to filing GSTR-1 and the corresponding resolutions/workarounds.

Download the Latest Offline Utility and File Returns on the GST Portal

Workaround: If you have more than 500 invoices in a particular table (for example, B2B), you have to:

  1. Download the invoice data from the portal.
  2. View it in the GST Offline Tool and make the required modifications.
  3. Generate a fresh JSON from the GST Offline Tool.
  4. Re-upload your data to the GST portal.
    In the Prepare Online section, the invoice count does not get refreshed after I add the invoice details.
  5. Click the Generate Summary button that appears at the bottom of the GSTR-1 online form, to refresh the invoice count and values.

You can use Chrome to open the offline utility tool. Download Chrome and make it your default browser.

In HSN Summary the complete description is not appearing.

As per GST, you can view only up to 30 characters of HSN description in GSTR-1. Hence, only the first 30 characters of the HSN description will appear in the HSN Summary.

Preparing Returns Using the Latest GST Offline Tool

B2B section of GSTR-1 is not getting imported because of the changes made in the GST offline tool Version 3.1.3.

For details, refer to the section Use the GST Offline Tool in the topic File GSTR-1.

There is no provision to upload the invoices for the following sections from the Excel template to the GST Offline Tool:

  • Exempt sheet - Nil Rated, Exempt, Non-GST columns
    • Docs sheet - Documents issued column

Workaround: You have to manually enter the details for these columns directly on the GST portal by referring to the table-wise format of GSTR-1.

This issue may occur when multiple UQCs are being used for a single HSN, and HSN Code - HSN Description combination is not unique for each UQC for a given HSN code.

Workaround: If you have used multiple UQCs for a single HSN, you have to modify the descriptions and keep the HSN Code - HSN Description combination unique for each UQC for a given HSN code. You can do this by importing the Excel sheet or CSV file in the offline tool.

Other issues of GSTR-1 tool

We have noted this query and reported the same to the GSTN team for a possible resolution.

We have noted this query and reported the same to the GSTN team for a possible resolution.

The e-commerce transactions are not accepted as B2B transactions in the portal. You need to record the sales transactions by selecting Sales to consumer as the nature of transaction, to view it under B2C.

We have noted this issue and reported the same to the GSTN team for a possible resolution.

Workaround: You have to manually enter the negative quantities in the HSN Summary on the portal.

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