Virtual Computer Connection Installer – Errors & Resolutions

This topic provides a list of error messages that you may encounter while installing the Virtual Computer Connection client, along with their possible causes and solutions.

Error 0x800b0109 – Installation failed, try installing again

Cause

The error occurs when there is an issue with the root certificate.

Resolution

1. Update the Windows Root Certificate Program.
2. Ensure that Microsoft .NET version is upgraded to 4.6.2, and the Microsoft Visual C++ 14.29 is installed.
3. Install Virtual Computer Connection client.

Error 0x80070017 – Installation failed, try installing again

Cause

This error occurs, if:

1. User tries to install Virtual Computer Connection client in Windows 7 system.
2. Windows files are corrupted or that the hard drive is corrupted.

Resolution

1. Check the Windows version.
   • Open a command prompt > type msinfo32 and check the system details.
2. Update your Windows to the latest SP1 if your OS is below WIN7.

Error 0x80072efd – Installation failed, try installing again

Cause

This error occurs, if:

1. The installation of Microsoft.NET version 4.6.2 and Microsoft Visual C++ 14.29 fails.
2. The Windows update are not up to date.

Resolution

1. Ensure that the Windows Update service is running.
   • Go to Run > type Services.msc > check the status of the Windows Update.
2. In case the Windows Update is missing from Services, then click the link below:
   https://social.msdn.microsoft.com/Forums/en-US/7e53eb53-a613-4fad-b62c-8706051b11d8/error-0x80070424-troubleshooter-says-quotsome-security-settings-are-missing-or-have-been?forum=vssetup
3. Install Virtual Computer Connection client Full installer (Offline installer).

Error 0x80070643 – Installation failed, try installing again

Cause

This error occurs when there is a problem with Windows updates.

Resolution

1. If you are using Windows 7, update to the latest Service Pack 1 (SP1) and then proceed with installing the Virtual Computer Connection client.
2. In the case that SP1 is already installed in Windows 7 and the issue persists, update Windows and install the Virtual Computer Connection client Full installer (Offline installer).

Error 0x80070424 – Installation failed, try installing again

Cause

This error occurs, if:

1. The installation of Microsoft.NET version 4.6.2 and Microsoft Visual C++ 14.29 fails.
2. The Windows update are not up to date.

Resolution

1. Ensure that the Windows Update service is running.
   • Go to Run > type Services.msc > check the status of the Windows Update.
2.  In case the Windows Update is missing from Services, then click the link below:
   https://social.msdn.microsoft.com/Forums/en-US/7e53eb53-a613-4fad-b62c-8706051b11d8/error-0x80070424-troubleshooter-says-quotsome-security-settings-are-missing-or-have-been?forum=vssetup
3. Install Virtual Computer Connection Client Full installer (Offline installer).