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/*
*/
{
"@context": "https://schema.org",
"@type": "FAQPage",
"mainEntity": [{
"@type": "Question",
"name": "What is Sandbox?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Sandbox is an e-Invoice trial system through which you can get a firsthand experience of e-Invoicing activities before you go on to perform those activities on the live IRP."
}
},{
"@type": "Question",
"name": "Are Sandbox and live e-Invoice credentials same?",
"acceptedAnswer": {
"@type": "Answer",
"text": "No. Sandbox and live e-Invoice credentials are two different sets of credentials. Sandbox credentials are used for e-Invoice trial through the e-Invoice Sandbox system. On the other hand, live e-Invoice credentials that you must have generated on the Invoice Registration Portal (IRP) are used for e-Invoicing through on the live IRP."
}
},{
"@type": "Question",
"name": "Can production login credentials be used for e-Invoice trial through the e-Invoice Sandbox system?",
"acceptedAnswer": {
"@type": "Answer",
"text": "No. You can experience e-Invoice trial through Sandbox by using only Sandbox credentials."
}
},{
"@type": "Question",
"name": "Can the live Company data be used for e-Invoice trial through the e-Invoice Sandbox system?",
"acceptedAnswer": {
"@type": "Answer",
"text": "It is not recommended to use the live Company data for generating trial e-Invoices through the e-Invoice Sandbox system. We suggest you create dummy data that you can use for e-Invoicing activities through the e-Invoice Sandbox system."
}
},{
"@type": "Question",
"name": "What are the consequences of using the live Company data for performing the e-Invoice trial activities through the e-Invoice Sandbox system?",
"acceptedAnswer": {
"@type": "Answer",
"text": "It is recommended to use either dummy data or a copy of your live data to perform e-Invoice trial through the e-Invoice Sandbox system. However, if e-Invoice trial is performed on the live data, then you will need to cancel the e-Invoices generated through the e-Invoice Sandbox system in order to avoid any conflicts during e-Invoice generation on the live IRP."
}
},{
"@type": "Question",
"name": "How do I register on e-Invoice Sandbox?",
"acceptedAnswer": {
"@type": "Answer",
"text": "The e-Invoice Sandbox registration is done on the e-Invoice Sandbox system."
}
},{
"@type": "Question",
"name": "What is the Client ID that needs to be entered during e-Invoice Sandbox registration with Tally as a GSP?",
"acceptedAnswer": {
"@type": "Answer",
"text": "Client ID that you need to enter during Sandbox registration with Tally as a GSP is as follows:
AACCT29GSPB5H8G"
}
},{
"@type": "Question",
"name": "I have forgotten my e-Invoice Sandbox login password. How can I change or reset it?",
"acceptedAnswer": {
"@type": "Answer",
"text": "You can click Forgot Credentials? on the e-Invoice API Testing System login page to reset your password."
}
},{
"@type": "Question",
"name": "I am getting error as client id is already linked to GSTIN during Sandbox registration. How do I move forward from here?",
"acceptedAnswer": {
"@type": "Answer",
"text": "The error occurs when the e-Invoice Sandbox registration is already done for the GSTIN using Tally (India) Private Ltd as the GSP on the e-Invoice Sandbox system. You need to confirm with people in your organisation if the e-Invoice Sandbox credentials are already generated using the GSTIN."
}
},{
"@type": "Question",
"name": "I am getting an error, Invalid Mobile No or Email ID... Please click Button to update from CP during the e-Invoice Sandbox registration. How do I move forward from here?",
"acceptedAnswer": {
"@type": "Answer",
"text": "In such a case, ensure that you have registered the entered mobile number and email ID on the GST portal. If you have not registered the mobile number email ID, then you need to update the same on the portal."
}
},{
"@type": "Question",
"name": "Will the e-invoices generated on Sandbox be moved to live e-Invoice/NIC environment?",
"acceptedAnswer": {
"@type": "Answer",
"text": "No. e-Invoice Sandbox is only meant for e-Invoice trial on a testing environment. Any e-Invoicing activity on the e-Invoice Sandbox system will not get updated on the live IRP."
}
},{
"@type": "Question",
"name": "Will the e-Invoices generated on Sandbox get updated on the GST portal?",
"acceptedAnswer": {
"@type": "Answer",
"text": "No. e-Invoice Sandbox is only for e-Invoice trial on a testing environment. Any e-Invoicing activity on the Sandbox system will be neither updated nor published on the live GST portal."
}
},{
"@type": "Question",
"name": "Can I generate e-Invoice by uploading the JSON on the e-Invoice Sandbox system?",
"acceptedAnswer": {
"@type": "Answer",
"text": "No. The e-Invoice Sandbox system does not facilitate the uploading of JSON files for e-Invoice generation. You can only generate trial e-Invoices from TallyPrime by enabling e-Invoice Sandbox access at the company level."
}
},{
"@type": "Question",
"name": "I am unable to carry out e-Invoicing activities such as Upload or Export.",
"acceptedAnswer": {
"@type": "Answer",
"text": "Scenario: While carrying out any activity such as upload or Export through e-Invoice Sandbox system, I get the following error:
Possible Solution:
Check your internet connectivity.
Press F1 (Help) > About > and select Status of Online Access services.
If you are unable to access the status page, then you can check your Internet connection by restarting the router.
If you can access the status page, refer to the following:
Step 1: Check Proxy Configuration
You need to check if the proxy configuration is enabled.
Press F1 (Help) > Settings > Connectivity >Show More > Proxy Server configuration.
Set Use Proxy Server to No for both - For Connection to Online Access Services and For Connection to Tally Gateway Server.
Press Ctrl+A to save to save the setting.
If the issue persists, refer to the following section.
Step 2: Check Antivirus/ Firewall settings
You need to add TallyPrime Program Files to Exception List of Windows Firewall.
For Windows 7: Add TallyPrime Program Files to Exception List of Windows 7 Firewall
For windows 8: Add TallyPrime Program Files to Exception List of Windows 8 Firewall
For windows 10: Add TallyPrime Program Files to Exception List of Windows 10 Firewall
If the issue still persists, refer to the following section.
Step 3:
The host name should be whitelisted in order to use e-Invoice trial through the e-Invoice Sandbox system.
To know how to do it, refer to the topic Exclude IP/Hostnames in Firewall or Proxy."
}
}]
}