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License Activation | Reactivation | Surrender | Update 

Once you purchase TallyPrime, you need to activate your license to enjoy the full benefits of this new and improved product. Going forward, TallyPrime will help you easily manage other licensing activities such as license surrender, reactivation, configuration, and so on. 

To manage licenses, TallyPrime has the concept of site licensing. A site refers to a single license of TallyPrimeTallyPrime Developer, or TallyPrime Server that has been installed and activated. You have the flexibility to choose between two types of site licenses: single-site and multi-site.

Single Site License

If you have a single license of TallyPrime, TallyPrime Developer, or TallyPrime Server, then it is referred to as a single site license.

Tally creates an account using the e-mail ID provided during license activation. You can use this account for all future communication and licensing activities, such as configuring, reactivating, surrendering, and updating. The license is valid for a lifetime. However, to receive the latest product updates, you have to renew TSS once a year.

Multi-Site License

Once you purchase TallyPrime, you need to activate your license to enjoy the full benefits of this new and improved product. If you have more than one license installed and activated under your Tally.NET account, then it will be referred to as multi-site licensing.

In multi-site licensing, more than one license of TallyPrime, TallyPrime Developer, or TallyPrime Server linked to a single account ID are activated on different computers or locations. For the sake of convenience, you can provide a unique identification for each site, which will be termed as a Site ID. You can identify a multi-site account is using a unique Account ID.

Let us assume that your business has branch offices in many locations, and single and multi-user licenses are activated across these locations. Then you can create a multi-site account and manage all the licenses from one place. You can add multiple licenses of TallyPrime, TallyPrime Developer, or TallyPrime Server, which are activated in different locations.

Activate License

After purchasing TallyPrime, your first step should be to activate the license, so that you can avail the full benefits of the product. After activation, a Tally.NET account will be created, which you can use for all your licensing needs.

In this section

Activate Single Site License

  1. Start TallyPrime. The Startup screen appears as shown below.
  2. Press A (Activate New License) in the Startup screen.
    Alternatively, press F1 (Help) > Settings > License > Manage License > F6 (Activate).
    • If you do not have the rights to activate TallyPrime, then the following screen will appear:
    • Press Enter. TallyPrime will restart with administrator rights.
  3. In the Activate License screen, enter your Serial Number, Activation Key, and Administrator e-mail ID.

    Note: The e-mail ID provided here will be linked to your account, and used for all future communication and licensing activities. If you want to use an e-mail ID which is already associated with another license, then you can choose multi-site licensing.
  4. Press Enter to proceed. The Unlock License screen appears as shown below:
  5. Enter the Unlock Key sent to your e-mail ID.
    Note: If you have not received the unlock key, press F2 (Get Unlock Key).
  6. Press Enter to unlock your license.

Your license is now active. An activation message will appear as shown below:

 

Activate Multi-Site License

  1. Start TallyPrime.
  2. Press A (Activate New License) in the Startup screen.
    Alternatively, press F1 (Help) > Settings > License > Manage License > F6 (Activate).
    • If you do not have the rights to activate TallyPrime, then the following screen will appear:
    • Press Enter to restart with administrator rights.
  3. Press Alt+S (Multi-Site) to view the Site License Activation screen.
  4. Enter the Serial Number and Activation Key.
  5. Enter the Account ID to which you want to add this license.
    If you are not aware of the Account ID, then contact your Tally administrator.
  6. Enter the Site ID. The Site ID should be a unique name to help you identify this license.
  7. Enter the e-mail ID/Tally.NET ID of the Site administrator.
    The Site administrator is authorised to perform all licensing operations for this Site.
  8. Press Enter to save. The License screen appears as shown below:
  9. Click Create New Site to activate the license for a new site.
    You can also choose to reactivate an existing Site. 
  10. Press Enter to view the Unlock License screen. 
  11. Enter the Unlock Key sent to the site administrator e-mail ID.
  12. Press Enter to unlock your license.
    A confirmation message appears after you unlock your license. You have successfully activated license for a new site in your account.

 

Use License from Network

When there are multiple users in the network, you need to connect your client computers to the Tally Gateway Server to access the license. Tally Gateway Server is a Windows service that is required to access a licensed version of your Tally product. You can access the license via LAN by connecting your computer to the Tally Gateway Server where the license is active.

You can configure the License by either selecting an available Tally Gateway Server, or by manually entering the details.

In this section

Select License

  1. Start TallyPrime. The Startup screen will appear as shown below:
  2. Press U (Use License from Network) in the Startup screen.
    Alternatively, press F1 (Help) > Settings > License > Manage License > F4 (Use License from Network).
    A message appears prompting you to connect to an available license.
  1. Click Yes to connect to the license. Click No to configure the license manually.
    • If you have more than one license, then the following screen appears:
  2. Select the required license and press Enter.
Note: If a license is in Educational Mode, then the status License Unavailable will be displayed. Click Show All to see all the licenses, including the ones in Educational Mode.

Once you configure the license to the Tally Gateway Server, you will receive a message to restart TallyPrime and apply the changes. Press Enter. Your TallyPrime application now has access to license.

 

Configure Existing License

If the license that you are looking for is not available, then you can configure your license manually by entering the Tally Gateway Server and port.

  1. Start TallyPrime.
  2. Press U (Use License from Network) in the Startup screen.
    Alternatively, press F1 (Help) > Settings > License > Manage License > F4 (Use License from Network).
    A message appears prompting you to connect to an available license. Click No to configure the license manually. The Configure your License screen appears as shown below:
  3. Click the Configure License Manually option. The Configure Existing License screen appears.
  4. Enter the Tally Gateway Server and port, as shown below:
  5. Press Enter. TallyPrime application connects to the Tally Gateway Server to access the License

 

Configure Multi-Site License

The Account/Site Administrator can configure or surrender a site belonging to an account. The configuration can be set for each site by the Account/Site administrator. Further, the Account administrator can allow or deny the Site administrator or user from making any changes to the configuration set locally.

In the Licensing and Configuration screen, you can view the details such as the Total Number of Sites, the Number of Active Sites, Site Pending for Confirmation, Number of Sites Not Used, and Number of Sites Surrendered.

For more details, refer to the Control Centre.

 

Surrender License

If you want to use your TallyPrime license on another computer, then you have to surrender the license from the existing computer. You can surrender the license directly from the applications, or through the Tally website.

You can surrender the License under the following scenarios:

  • To upgrade the operating system (OS) of your computer
  • To carry out any maintenance activity on your computer
  • To upgrade the antivirus or firewall
  • To move the Tally Gateway Server to a different computer, path, drive, and so on

In this section

Surrender License from TallyPrime

  1. Start TallyPrime.
  2. Press F1 (Help) > Settings > License > Manage License > Ctrl+F7 (Surrender).
  3. Enter the Administrator e-mail ID and Tally.NET password, as shown below:
    The following screen appears:
  4. Press Enter to surrender your license.
    Once you surrender the license, a confirmation message appears on the screen.

 

Surrender License from Tally Website

  1. Log in to the Tally website.
  2. Go to Control Centre > Account Management > License Management.
  3. Click the ellipsis icon under the Actions column, and select Edit Site Profile.
  4. In the Site Information screen, click the ellipsis icon and select Surrender License.
  5. Click SURRENDER in the confirmation window.

You have surrendered the license successfully.

 

Reactivate License

If you want to use your TallyPrime license on another computer, then you have to surrender the license and reactivate it on the required computer. However, you will need to reactivate the license on the same computer, if your license has gone into Educational Mode.

Additionally, you can reactivate the license under the following scenarios:

  • Your computer is formatted or crashed, and you had to reinstall TallyPrime.
  • The operating system has been updated; for example, you have moved from Windows 8 to Windows 10.
  • You have moved your Server to a different computer.

In this section

Reactivate Single Site License

  1. Start TallyPrime.
  2. Press R (Reactivate Existing License).
    Alternatively, press F1 (Help) > Settings > License > Manage License > F7 (Reactivate).
  3. Enter the Administrator e-mail ID and Tally.NET password, as shown below:

    If you are the administrator of more than one site, then the License Reactivation screen displays a List of Sites that you can reactivate, as shown below:
  4. Select the license and press Enter to reactivate.
    A confirmation message appears once reactivation is successful.
Note: If a multi-user (Gold) license needs to be reactivated/configured, you need to reactivate the server system first and configure the client system using the same license. Do not reactivate the license on the client system.

 

Reactivate Multi-Site License

If you want to use your TallyPrime license on another server computer, then you have to reactivate it on the required computer. However, reactivation can also be done on the same server computer, if your license has gone into Educational Mode. In case your client computer has gone into Educational mode, then you need to configure the license according to the server computer.

Additionally, you can reactivate the license under the following scenarios:

  • Your computer has been formatted or crashed, and you had to reinstall.
  • The operating system has been updated; for example, you have moved from Windows 8 to Windows 10.

On your server computer

  1. Start TallyPrime as shown below:
  2. Press R (Reactivate Existing License).
    Alternatively, press F1 (Help) > Settings > License > Manage License > F7 (Reactivate).
  3. Select the relevant license (as per the Site ID) from the License Reactivation screen.

    A confirmation message will appear after successful reactivation of license.
  4. To check the license details, press F1 (Help) > Settings > License > Manage License, or click the top left corner on the screen below the TallyPrime icon.
    Note: If the Tally Gateway Server appears as Localhost XYZ, then you can view the computer name by pressing F1 (Help) > About > Computer Name, under the Computer Information section.

On your client computer

  1. Start TallyPrime.
  2. Press U (Use License from Network) in the Startup screen.
    Alternatively, press F1 (Help) > Settings > License > Manage License > F4 (Use License from Network).
  3. Select the license that was reactivated on the server computer.

    1. Click Configure License Manually, if the license is not available in the List of Licenses.
    2. Enter the computer name and the port number of the server computer.

      The following message will appear:
    3. Click Yes. The license configuration in the client computer is successful.

 

Update License

You may need to update your TallyPrime license due to any of the following reasons:

  • Your TallyPrime has switched to Educational Mode, as it is unable to access the license in your computer.
  • If the Tally Gateway Server is not connected to the Internet at least once in 30 days, then the License switches to Educational Mode.
  • In order to use TDL or other configurations linked to your account.
  • In order to use Add-ons purchased from TallyShop.
  • Renewal of TSS subscription.
  • In order to activate Rental License.
  • When you have purchased a TVU package.
  • The License details, such as Account ID, Edition, Site ID, have been changed.

Under such circumstances, the Update feature will reload the status of your TallyPrime license.

  1. Start TallyPrime.
  2. Press F1 (Help) > Settings > License > Manage License > F5 (Update).
  3. Enter the Administrator e-mail ID and Tally.NET password in the Update License screen, as shown below:
  4. Press Enter to update your license.
    You have now successfully updated the TallyPrime license.

License Information

At any point, you can check the details of your license in TallyPrime from the License Information screen.

Open the License Information screen in one of the following ways:

  • Click TallyPrime Silver or Gold on the top-left corner of the application. 
  • Alternatively, press F1 (Help) > Settings > License > Manage License.

Current

  • Application Status – Licensed.
    If your application is in Educational Mode, this will display Educational, instead of Licensed.
  • Serial Number: Is the serial number provided to you for your TallyPrime license. 
  • License Edition: Can be Gold, Silver, or Rental depending on your license version or edition.
  • Validity: Displays the date until which your TSS is valid. In case of a Rental license, it displays the Rental Validity date.
  • Account ID: The e-mail ID associated with your TallyPrime license.
  • Tally Gateway Server – The Gateway Server which TallyPrime application is currently connected to. 

Previous

  • This section appears if you have any previously used valid TallyPrime license before it turned into educational mode. 

Remote License Information

  • It provides the Serial Number and Tally.NET ID of the logged-in user. In case there are multiple serial numbers associated to the Tally.Net ID, the serial number will be displayed as Multiple

Manage License report also provides you to perform various License-related activities. 

  • F4: Use License from Network: This button provides you with the list of Valid License available in the LAN network and connect to it. If the license you want to connect is not available in the list, you can configure it manually as well.
  • F5: Update: This appears if the Tally Gateway to which your Tally Application is pointing needs to have a license. You can use Update to update your license information from Tally License data base to your Tally Application.
  • Ctrl+F5: Refresh: This button helps you to refresh the information of License from gateway server to the client. To do that, it restarts the TallyPrime client as well.
  • F6 Activate: This appears only if the Tally Gateway to which your Tally Application is pointing do not have any license. You can Activate a new License using this button.
  • F7 Reactivate: This button is available when the license is not available at the Tally gateway server. You can reactivate an existing license.
  • Ctrl+F7 Surrender: This button is available when the license is available at the Tally gateway server. You can surrender the license.
  • F9: Renew TSS/Renew Rental: This button is available when the license is available at the Tally gateway server. You can renew your TSS/Rental validity with this.
  • Ctrl+F9: Buy TVU: This button is available when the license is available at the Tally gateway server. You can purchase TVU with this. After this you need to Update (F5) the license.
  • F10: Buy New License: This button helps you to reach to the buy page of Tally website. You can buy a new license there.
  • Ctrl+F10:  Change Edition: This button is available when you are using a rental license. You can change the license edition from Silver to Gold or Gold to Silver. One day of Gold license is counted as three days of Silver license and vice versa.

 

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