IRN is already generated and registered with GSTN Lookup Portal by other IRP

You can perform one of the following:

• Cancel the current e-Invoice generation request done in the e-invoice2 portal and send a new request for e-Invoice.
• Generate an e-Invoice only on the e-invoice1 portal.

The field Location refers to the Invoice bill from place set under the GST Details of the F11 (Company Features). You can check it on the following path:

F11 (Company Feature) > Enable Goods and Service Tax (GST) > GST Details.

If the Invoice bill from place is lesser than 3 characters or greater than 50 characters, then the vouchers get rejected by the e-Invoice system.

Here’s how to resolve the error in such vouchers.

If you are using TallyPrime Release 3.0 and later, then follow the steps given below:

1. Identify the vouchers.
   1. Press Alt+G (Go To), type or select e-Invoice, and press Enter.
   2. Drill down from the Rejected by e-Invoice System section, and identify the vouchers with the Reason for Rejection.
2. Specify the Invoice bill from place.
   1. Press F11 (Company Features) > set Enable Goods and Services Tax (GST) to Yes.
   2. Invoice bill from place: Specify the name of the location you want to use for billing.
      Ensure that the name consists of minimum 3 characters and a maximum of 50 characters.
3. Generate e-Invoice for the vouchers.
   1. Press Alt+G (Go To), type or select e-Invoice, and press Enter.
   2. Drill down from the Rejected by e-Invoice System section.
   3. Open the voucher and generate the e-Invoice.

If you are using TallyPrime Release 2.1 and earlier, then the vouchers will be found in the Missing/Invalid Information section. You need to ensure that Invoice bill from place is specified in the required format.

The field document number must match the expression'((a-zA-Z1-9)(1)(a-zA-Z0-9/-)(0,15))$’

(or)

The document number doesn’t match with regular expression

Document Number references to the Voucher No. enter during voucher creation. A Document Number must fulfill the following criteria:

1. Cannot be empty
2. Should be maximum 16 characters
3. Should not have space
4. The only special character allowed is / (forward slash)
5. The first character should not be 0 or / (forward slash)

Here’s how to resolve the error in such vouchers.

If you are using TallyPrime Release 3.0 and later, then follow the steps given below:

1. Press Alt+G (Go To), type or select e-Invoice, and press Enter.
2. Drill down from the Uncertain Transactions (Corrections needed) section.
3. Open the voucher, enter the correct document number, and generate the e-Invoice.

If you are using TallyPrime Release 2.1 and earlier, then the vouchers will be found in the Information required for e-Invoice not provided section. You need to ensure that the document number is correct.

The Document date should not be a future date.

e-Invoice generated for future day that is, not equal to the current date. Check the Document date that is being passed and it should not be of a date greater than today’s date.

State code refers to the State selected under F11 (Company Features) or in the ledger of the party for which the invoice is recorded. When you do not specify the State, you will not be be able to generate an e-Invoice.

You can check the State on the following paths:

• F11 (Company Feature) > Enable Goods and Service Tax (GST) > GST Details.
• Press Alt+G (Go To) > Alter Master > Ledger > type or select the name of the Ledger for which the invoice is recorded, and press Enter.

Here’s how to resolve the error in such vouchers.

If you are using TallyPrime Release 3.0 and later, then follow the steps given below:

1. Identify the vouchers.
   1. Press Alt+G (Go To), type or select e-Invoice, and press Enter.
   2. Drill down from the Information required for e-Invoice not provided section, and you will find the vouchers.
2. As per the master in which the State is incorrect:
   Press F11 (Company Features) > set Enable Goods and Services Tax (GST) to Yes, and specify the correct State.
   Or 
   Press Alt+G (Go To) > Alter Master > Ledger > type or select the name of the Ledger for which the invoice is recorded and press Enter, and specify the correct State.
3. Generate e-Invoice for the vouchers.
   1. Press Alt+G (Go To), type or select e-Invoice, and press Enter.
   2. Drill down from the Information required for e-Invoice not provided section.
   3. Open the voucher and generate e-Invoice.

If you are using TallyPrime Release 2.1 and earlier, then the vouchers will be found in the Mismatch due to tax amount modified in voucher section. You need to ensure that the State is selected under F11 (Company Features) and the ledger created for the party.

The maximum length of address allowed is 200 characters (100 against address line 1 and 100 against address line 2). Tally will combine and incorporate the maximum possible characters in first and second address lines (after truncating to nearest word). However, if address is beyond 200 characters it will get rejected by NIC. Hence ensure the Party masters and Company dispatch address and in accordance with this. Please remove any additional information (Ex: Contact person name / phone / e-mail etc. mentioned as part of address.) that is not relevant or is not a property of address.

Consider that you have selected a state in the party ledger but specified the Pincode of another state. In such cases, the e-Invoice will not get generated.

Here’s how to resolve the error in such vouchers.

If you are using TallyPrime Release 3.0 and later, then follow the steps given below:

1. Identify the vouchers.
   1. Press Alt+G (Go To), type or select e-Invoice, and press Enter.
   2. Drill down from the Mismatch in e-Invoice Details section > Mismatch between Buyer (Bill To) State and Pincode, and you will find the vouchers.
2. Change the State or the Pincode of the party.
   1. Press Alt+G (Go To) > Alter Master > Ledger > type or select the name of the Ledger for which the invoice is recorded and press Enter
   2. Specify the correct State or the Pincode in the party ledger and press Ctrl+A to save.
3. Generate e-Invoice for the vouchers.
   1. Press Alt+G (Go To), type or select e-Invoice, and press Enter.
   2. Drill down from the Mismatch in e-Invoice Details section > Mismatch between Buyer (Bill To) State and Pincode.
   3. Open the voucher and generate e-Invoice.

If you are using TallyPrime Release 2.1 and earlier, then the vouchers will be found in the Information required for e-Invoice not provided section. You need to ensure that the State and Pincode specified in the party ledger match.

This message is shown when both e-Invoice and e-Way Bill is generated. The distance provided in e-Way Bill details is invalid. Please check

https://ewaybillgst.gov.in/Others/P2PDistance.aspx

to validate the proper Distance

Legal Name is the Entity registered Business with a specific Name. Under Mailing Name, ensure the Legal Name of the Business is provided to captured and should hold Min 3 to max 100 characters.

Transporter document number in the e-Way Bill Details should follow the below validation

1. Document number should be 15 characters
2. Only capital letters are allowed

Reason1 : Ledger type is selected as “Invoice Rounding” in expenses, sales ledger or duty ledger, selected under expenses or sales, where enabled the option invoice rounding and accepted, later changed to the duty ledger.

Reason1

Alter the expense and sales ledger

• Set the Type of Ledger option to Not Applicable.

Alter the duty ledger

1. Set Type of Ledger to Not Applicable.
2. Press Backspace > select Duties & Taxes and press Ctrl+A to accept accept the ledger and transaction.

Reason2

• We suggest changing the accounting group to Expenses, then Set the Type of Ledger option to Not Applicable.

The Stock item name is not as per the required format

Stock item Name is the product, which is dealt with for any Business, ensure the stock item Name provided should hold Min 3 to max 100 characters.

SEZ GSTIN has been passed as GSTIN in Recipient details for the specified type of transaction

Only the Registration type is configured as Regular, however, its being SEZ party – party type should be configured ie., in the party master alteration > enable set/alter GST details > Under Party type select “SEZ”

You might be attempting to create an IRN that is already generated.

When trying to generate an e-invoice, you will receive a duplicate IRN if the IRN number has already been generated, cancelled, and repassed with another entry in the same cancelled voucher or with a previous voucher number with a new invoice.

Say for Voucher No 1, you have generated an e-invoice, which you have cancelled later. If you are now generating an e-invoice for another voucher with the same voucher number, you will be prompted with a duplicate IRN error.

In this case, record the new voucher with a separate voucher number. Also, remove the IRN from the e-invoice details and then generate the e-invoice through the new voucher.

• In case the IRN/QR code does not exist for the said invoice, then instead of re-generating, you can use “Get IRN”. If not done within 72 hours, then this solution works. 
• In case voucher is deleted by any chance, and due to numbering it is showing, then we need to recommend not to delete voucher and insert same voucher and use get IRN and in case it greater than 72 hours then raise credit note.

The provided HSN Code is not a valid HSN code for Goods.

In a ledger or stock item, when the Type of Supply is selected as Goods, but the HSN/SAC belongs to Service, the e-Invoice with the ledger does not get generated.

Here’s how to resolve the error in such vouchers.

1. Identify the vouchers.
   1. Press Alt+G (Go To), type or select e-Invoice, and press Enter.
   2. Drill down from the Mismatch in e-Invoice Details section > Mismatch between HSN/SAC and Type of Supply, and identify the vouchers.
2. Change the HSN/SAC in the ledger.
   1. Press Alt+G (Go To) > Alter Master > Ledger > type or select the name of the Ledger for which the invoice is recorded and press Enter.
   2. Enter the correct HSN/SAC and press Ctrl+A to save.
3. Generate e-Invoice for the vouchers.
   1. Press Alt+G (Go To), type or select e-Invoice, and press Enter.
   2. Drill down from the Mismatch in e-Invoice Details section > Mismatch between HSN/SAC and Type of Supply, and identify the vouchers.
   3. Open the voucher and generate e-Invoice.

Verify the details from below link:
https://services.gst.gov.in/services/searchhsnsac

The provided SAC Code is not a valid SAC code for Services.

In a ledger or stock item, when the Type of Supply is selected as Service, but the HSN/SAC belongs to Goods, the e-Invoice with the ledger does not get generated.

Here’s how to resolve the error in such vouchers.

1. Identify the vouchers.
   1. Press Alt+G (Go To), type or select e-Invoice, and press Enter.
   2. Drill down from the Mismatch in e-Invoice Details section > Mismatch between HSN/SAC and Type of Supply, and identify the vouchers.
2. Change the HSN/SAC in the ledger.
   1. Press Alt+G (Go To) > Alter Master > Ledger > type or select the name of the Ledger for which the invoice is recorded and press Enter.
   2. Enter the correct HSN/SAC and press Ctrl+A to save.
3. Generate e-Invoice for the vouchers.
   1. Press Alt+G (Go To), type or select e-Invoice, and press Enter.
   2. Drill down from the Mismatch in e-Invoice Details section > Mismatch between HSN/SAC and Type of Supply, and identify the vouchers.
   3. Open the voucher and generate e-Invoice.

Verify the details from below link
https://services.gst.gov.in/services/searchhsnsac

This error occurs when the UQC is not selected in the Stock Item master.

When you create or alter Stock Items, ensure that for given Unit of Measurement – UQC (Unit Quantity Code) is selected.

Once you select the UQC in the stock item and save it, you can generate e-Invoices. 

This happens because you have not registered for e-Invoicing with the necessary details on the e-Invoice portal.

While you might have already enabled the e-Invoicing in TallyPrime, you need to complete the enablement process on the e-Invoice portal.

1. Open e-Invoice Enablement on your browser.
2. Enter your GSTIN. 
3. Enter the OTP received on your registered mobile number to verify the GSTIN.
4. Enter your Turnover and Financial Year.  
5. Click Submit.  
   You will be registered for e-invoicing, and you can start generating e-invoices from TallyPrime. 

If you have generated the e-Invoice from e-Invoice2 portal, then this error occurs, as you can get IRN or cancel from TallyPrime only on the e-Invoice1 portal.

1. Log in to the e-Invoice2 portal.
2. select the respective transactions, and click Cancel e-Invoice.
3. Select the reason for cancellation from the options.
4. Click Submit

The e-invoice will be marked as Cancelled on the e-Invoice2 portal. You can then record a new transaction and generate e-Invoice from TallyPrime.

The distance between the pincodes given is too high or low.

If you are using TallyPrime Release 5.0 and later,  

1. During voucher creation, set Provide e-Way Bill detailsto Yes. The e-Way Bill Details screen appears.
2. Pin to pin distance as per portal can be left Blank and send request, so that from the portal this will auto fill the distance

If you are using TallyPrime Release 3.0 and later, then you can navigate to the link for the calculation of the distance from within the product.

1. During voucher creation, set Provide e-Way Bill details to Yes.
   The e-Way Bill Details screen appears.
2. Press Alt+L (Calculate Distance on Portal).

You will be redirected to the portal on which you can calculate the distance between the pincodes.

However, if you are using TallyPrime Release 2.1 or earlier, then you can open the following link on a browser and calculate the distance between the pincodes:

https://ewaybillgst.gov.in/Others/P2PDistance.aspx

The distance between the pincodes given is too high

If you are using TallyPrime Release 3.0 and later, then you can navigate to the link for the calculation of the distance from within the product.

1. During voucher creation, set Provide e-Way Bill details to Yes.
   The e-Way Bill Details screen appears.
2. Press Alt+L (Calculate Distance on Portal).

You will be redirected to the portal on which you can calculate the distance between the pincodes.

However, if you are using TallyPrime Release 2.1 or earlier, then you can open the following link on a browser and calculate the distance between the pincodes:

https://ewaybillgst.gov.in/Others/P2PDistance.aspx

Mismatch between HSN/SAC and Type of Supply.

This error occurs if you have entered an SAC code for goods or an HSN code for a service.

For goods, ensure that the HSN starts with 1-98 and the Type of Supply is Goods. For services, ensure that the SAC starts with 99 and the Type of Supply is Services.

In a Stock Item with HSN, if you have selected Service as Type of Supply, then,

1. Press Alt+G (Go To) > type or select e-Invoice > press Enter.

2. In the e-Invoice report, select Rejected by e-Invoice System and press Enter.

3. Drill down to the transaction with the above-mentioned error as the reason for rejection.

4. Alter the Stock Item.

   1. Select the Stock Item and press Ctrl+Enter to open it in the alteration mode.

   2. Change the Type of Supply to Goods.

   3. Press Ctrl+A to save.

5. Press Ctrl+A to re-save the transaction.
   

6. When prompted, press Y or Enter to generate e-Invoice for the transaction and enter your e-Invoice credentials.

The e-Invoice gets generated.

For a stock item with SAC created for services, if you have selected Goods as Type of Supply, then you can resolve the error in a similar way.

The field Location must be a string with a minimum length of 3 and a maximum length of 50.

This error occurs when the field Invoice bill from Place in the GST Details screen has less than 3 or more than 50 characters.

1. Update Invoice bill from place.

   1. Press F11 (Company Feature) > Enable Goods and Service Tax (GST) > GST Details.

   2. In the GST details screen, update Invoice bill from place with values more than 3 and less than 50 characters.

2. In the e-Invoice report, update the relevant transactions.

   1. Press Alt+G (Go To) > type or select e-Invoice > press Enter.

   2. In the e-Invoice report, select Rejected by e-Invoice System and press Enter.

   3. Drill down to the transaction with the above-mentioned error as the reason for rejection and update the Place.

      1. Set Provide e-Invoice details to Yes.

      2. In the e-Invoice Details screen, check Place of the party.

      3. Press F12 (Configure) and set Provide Dispatch From Details to Yes, if the you are dispatching the goods from a different location.
         You can see that in the e-Invoice Details screen, the Place is updated as per the Invoice bill from place field in the GST Details screen.

   4. Press Ctrl+A to save.

3. Press Ctrl+A to save the transaction.
   

4. When prompted, press Y or Enter to generate e-Invoice for the transaction and enter your e-Invoice credentials.

The e-Invoice gets generated.

Recipient should be SEZ for transaction SEZWOP.

This error occurs when you try to generate an e-Invoice for a party with Registration Type as SEZ but it has GSTIN/UIN of a Regular party.

1. Press Alt+G (Go To) > type or select e-Invoice > press Enter.

2. In the e-Invoice report, select Rejected by e-Invoice System and press Enter.

3. Drill down to the transaction with reason for rejection as Recipient should be Regular – SEZ for transaction SEZWOP.

4. Alter the ledger in the transaction and configure it as Regular – SEZ.

   1. Select the ledger and press Ctrl+Enter to open the ledger in the alteration mode.

   2. In the GST Details screen, enter the GSTIN/UIN of the SEZ party.

   3. Press Ctrl+A to save the ledger.

5. Press Ctrl+A to re-save the transaction.
   

6. When prompted, press Y or Enter to generate e-Invoice for the transaction and enter your e-Invoice credentials.

The e-Invoice gets generated.

Cause 1: This error occurs when you try to generate an e-Invoice for a voucher in which the GSTIN/UIN for your party is either invalid or cancelled/suspended due to non-filing of GSTR-3B for 2 consecutive months.

Cause 2: This error occurs if all transactions are shown as rejected, which may happen when the company-level GSTIN/UIN of your company is incorrect or invalid.

Resolution 1:

1. Press Alt+G (Go To) > type or select e-Invoice > press Enter.

2. In the e-Invoice report, select Rejected by e-Invoice System and press Enter.

3. Drill down to the transaction with reason for rejection as GSTIN/UIN is not specified/invalid.

4. Select the party ledger and press Ctrl+Enter to open the party ledger in the alteration mode.

5. Press Alt+L (Fetch Details Using GSTIN/UIN) to validate the GSTIN/UIN for your party and update the valid GSTIN/UIN.
   If the GSTIN/UIN is invalid or wrong, then contact the party for valid GSTIN/UIN and proceed for e-Invoice generation.
   If GSTIN/UIN is cancelled or suspended, you will not be able to generate e-Invoice. Create Party ledgers using GSTIN/UIN to be able to generate e-Invoice.

6. In the e-Invoice report, select Rejected by e-Invoice System and press Enter.

7. Drill down to the transaction with reason for rejection as GSTIN/UIN is not specified/invalid.

8. In the Party Details screen and update with correct GSTIN/UIN.

9. Press Ctrl+A to save.
   

10. When prompted, press Y or Enter to generate e-Invoice for the transaction and enter your e-Invoice credentials.

The e-Invoice gets generated.

Resolution 2:

1. Update Company GSTIN/UIN.

   1. Press F11 (Features) to open the Company Features Alteration screen.

   2. Set Enable Goods and Services Tax (GST) to Yes and update with the correct GSTIN/UIN.

2. In the e-Invoice report, update the relevant transactions.

   1. Press Alt+G (Go To) > type or select e-Invoice > press Enter.

   2. In the e-Invoice report, select Rejected by e-Invoice System and press Enter.

   3. Drill down to the transaction with reason for rejection as GSTIN/UIN is not specified/invalid.

   4. Select all transactions and press Alt+R (Marked as Resolved) so that transactions will get listed again under Pending for Exchange with e-Invoice System.

3. Send the transactions to IRP for e-invoicing.

   1. Press Alt+Z (Exchange) > Send for e-Invoicing.

   2. In the Send for e-Invoicing screen, select the transactions and press S to send them to IRP for exchange.

This error occurs if you have recorded an invoice for a future date and are trying to generate an e-Invoice for the same. e-Invoice system generates e-Invoice only for the transactions with current date or the backdated ones based on your business turnover.

1. Press Alt+G (Go To) > type or select e-Invoice > press Enter.

2. In the e-Invoice report, select Rejected by e-Invoice System and press Enter.

3. Drill down to the transaction with reason for rejection as the document date should not be future date.

4. If you want to generate e-invoice for today’s date or past date, then press F2 and change the date to today’s date or past date, as needed.

5. Press Ctrl+A to save.
   

6. When prompted, press Y or Enter to generate e-Invoice for the transaction and enter your e-Invoice credentials.

The e-Invoice gets generated.

The field Assessable Amount (Total Amount – Discount) must match the regular expression ^\d+.?\d{0,2}$.
The field Assessable Amount (Total Amount – Discount) must be between 0 and 999999999999.99.

This error occurs if the discount ledger is configured under the Sales Account, with:

• Type of Ledger as Discount.
• GST applicability enabled.

1. Press Alt+G (Go To) > type or select e-Invoice > press Enter.

2. In the e-Invoice report, select Rejected by e-Invoice System and press Enter.

3. Drill down to the transaction with reason for rejection as the field Assessable value must be a positive value.
   

4. Update the discount ledger in the transaction.

   1. Select the discount ledger and press Ctrl+Enter to open it in the alteration mode.

   2. Under: Select Indirect Expenses from the List of Groups.

   3. Type of Ledger: Not Applicable.

   4. Include in Assessable Value calculation for: GST.

      1. Appropriate to: Goods

      2. Method of Calculation: Based on Value

   5. Press Ctrl+A to save the ledger.
      

5. In the e-Invoice – Voucher Register, drill down to the transaction and press Ctrl+A to save.
   
6. When prompted, press Y or Enter to generate e-Invoice for the transaction and enter your e-Invoice credentials.

The e-Invoice gets generated. The voucher also gets updated with the Ack no. and IRN.

The field Transin must be a string with a minimum length of 15 and a maximum length of 15.

The field Transin must match the regular expression ‘({0-9}{2}{A-Z 0-9}{13})’.

This error occurs in the e-Invoice – Voucher Register report when the Transporter ID is not a valid ID of 15 digits. If you are using e-Invoice with e-Way Bill, you can also see this error in the e-Invoice report under the Rejected by e-Invoice System section. If you are using only e-Way Bill, then you can see this error in the e-Way Bill report under the Rejected by e-Way Bill System. 

1. In the e-Invoice – Voucher Register screen, select the particular voucher and press Enter to open it in the alteration mode.
2. Set Provide GST/e-Way Bill/e-Invoice details to Yes.
   The Additional Details : Interstate Sales – Taxable screen appears.
   
3. In the Transporter ID field, enter a valid ID of 15 digits.
4. Save the voucher to resolve the error.

IRN details are not found

When trying to Get IRN info, this error is received when user has changed either Doc number, Doc Date and Doc Type post generating the IRN.

Don’t fire the same request simultaneously. This results in one request giving the error as ‘Duplicate IRN request’. Best way to avoid firing of IRN request repeatedly for the same request, is update in your system with IRN number when the response comes back. Next time check the IRN, if it is not there, then fire for IRN.

HSN code(s)-{0} is invalid

Wrong HSN code is being passed

Pl check the HSN code being passed and cross-check the correctness of HSN code on e-invoice portal. Still, if you feel it is correct, then please send the details to the helpdesk for verification at e-invoice system side.

Verify the details from below link

https://services.gst.gov.in/services/searchhsnsac

Combination of goods and service items are not allowed for inter state transaction with POS same as the supplier state

Items list has entries for both goods and services for inter state transaction

Items of both goods and services are not allowed in same invoice for inter state transaction

Supplier GSTIN state code does not match with the state code passed in supplier details

The state code passed and first two digits of the GSTIN passed in the Supplier details do not match

In the Supplier details, first two digits of the GSTIN should match the state code passed. Tally maps the State code against each state internally. In case user has created any state manually and are used, the said error triggers. Select the State from the given list of States.

Recipient GSTIN state code does not match with the state code passed in recipient details

The state code passed and first two digits of the GSTIN passed in the Recipient details do not match.

In the Recipient details, first two digits of the GSTIN should match the state code passed. Tally maps the State Code against each state internally. In case user has created any state manually and are used, the said error triggers. Select the State from the given list of States.

IRN details cannot be provided as it is generated more than {0} days prior

When trying to Get IRN info, this error is received when user has tried getting IRN info after 3 days.

Note: Currently e-Invoice support for getting IRN info is limited to 3 days from day of Generation. This can be changed by NIC in the future.