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Manage Tally.NET IDs | Create & Enable Tally.NET Services for Users

When you purchase a TallyPrime license, you provide an e-mail address, which becomes your Tally.NET ID. However, for other users in your organisation, you will need to create a Tally.NET ID, so that they can access TallyPrime features, especially online services.

Before you begin | Prerequisites

• Ensure that you have a valid e-mail address.

Create Tally.NET ID for Users

If you don’t have a Tally.NET ID for specific users in your organisation, then you can easily create Tally.NET IDs for them.

1. Open www.tallysolutions.com.
2. Log in using your account administrator’s e-mail address and password.
3. Click Control Centre > User Management > Manage Users.
   
4. In the Manage Users screen, click CREATE USER.
   
5. Create New User.
   1. In the Create New User section, select the required Security Level as Standard User or Owner.
   2. In the Tally.NET ID field, enter a valid e-mail address.
      The password for the Tally.NET ID is sent to the same e-mail address.
6. Enable the features that you want the user to access.
7. Click CREATE.
   

Know Your Tally.NET ID

Your Tally.NET ID is linked to your active TallyPrime license.

To know your Tally.NET ID:

• In TallyPrime, press F1 (Help) > Settings > License > Manage License.
  

Reset Your Tally.NET Password

If you have forgotten your Tally.NET password, then you can:

• Reset Tally.NET password in TallyPrime.
• Reset Tally.NET password on the Tally Solutions portal.

Questions & Answers

1. What is Tally.NET ID?
   A Tally.NET ID is an e-mail address that is required to access TallyPrime features, especially online services.
   
   
2. I don’t have access to the e-mail address that is used as Tally.NET ID. How do I proceed?
   If you can’t access the e-mail address used as Tally.NET, then you can resolve issue using one of the options given below:
   • Option 1: Update the password on the customer portal.
     1. On the login screen, select Forgot ID/Password.
     2. Click Reset password, enter your Tally.NET ID, enter Captcha, and click Reset.
   • Option 2: Update the password from TallyPrime
     1. Press F1 (Help) > Settings > Manage License.
        If you are in the Reactivate or Update process, TallyPrime prompts you to enter your ID and password.
     2. Press Alt+R (Reset Password) on the right button bar.
     3. Enter your Tally.NET ID and press Enter.
        In both options, you will receive an e-mail notification on your registered e-mail address (your tally.NET ID).
        Follow the instructions in the e-mail to setup your password and use the same to login next time.