Interakt Features for WhatsApp
With TallyPrime on WhatsApp, you will have access to a host of features from your Interakt account. View your Inbox for messages and responses from your contacts, manage chats and notifications, manage users, check wallet balance, manage templates, and many more.
Use Shared Inbox: You can view messages and replies that you receive from your parties in the Inbox of your Interakt account. You can also use the quick replies feature to effectively communicate with parties and save time.
Get a Green Tick: If a WhatsApp Business Account has the Green Tick, it appears as a green checkmark beside the business name (in the contacts view) in the WhatsApp mobile app. The presence of a Green Tick means that WhatsApp has verified that an authentic, notable brand owns that account.
Update WhatsApp Business profile: If needed, you can update the WhatsApp profile information, such as Business Logo, description, category, display name, and so on from your Interakt account.
WhatsApp Messaging Limit: Once you sign up with Interakt, you will by default have a limit of 250 business-initiated messages in 24 hours. Complete the business verification and boost the limit to unlimited overtime, based on your usage.
Wallet Balance Deduction: The wallet amount in your Interakt account gets automatically computed depending on the number of messages you send.
Add contacts: Your Interakt account allows you to add new contacts and update existing contact details, as per your business requirements. You can also delete existing contacts from your account. Check and manage the conversation history for a contact and add specific notes and tags, if needed.
Manage notifications: Configure for automatic WhatsApp notifications to recipients by setting up the time and preferred filters for sending a message.
Send bulk WhatsApp campaigns: To spread a word about your business or a product, you can send campaigns through WhatsApp from your Interakt account. Manage your campaigns effectively to track and assess their performance and build the required marketing strategy. To know more, refer to the [Tally x Interakt] WhatsApp Campaigns video.
Create WhatsApp templates: Once you sign up for WhatsApp, you will be able to access the default WhatsApp templates while sending documents from TallyPrime. In addition, Interakt enables you to create new templates as per your messaging requirements. To know more, refer to Best Practices for WhatsApp Templates.
