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GSTIN is inactive or cancelled

Cause

GSTIN is inactive or cancelled by department or tax payer.

Resolution

1. Open the e-Invocie portal > Search > Taxpayer/GSTN.
2. Mention the GSTIN and Captcha > Go.
   The GSTN details get displayed.
3. Click Update from GST Common Portal.
   The portal displays the updated status.

If the status of GSTIN is Active, then you can continue with the online e-Invoice generation.

If the status of GSTIN is Inactive, then change the transactions from Sales to Unregistered/Consumer, so that such transactions can participate in B2C table in the GSTR-1 report.

1. Press Alt+G (Go To) > Alter Master > Ledger.
2. Select the party ledger for which the GSTIN is inactive and press Enter.
3. In the Ledger Alteration screen, set Registration type as Unregistered/Consumer and save the ledger.