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Renew WhatsApp Subscription

After completing your business verification, contact your Tally Partner to activate your WhatsApp subscription. Once activated, refresh your Interakt account page to confirm that the subscription is active. The subscription will be aligned with your TSS expiry date and will include a wallet balance to help you get started. You can renew your WhatsApp subscription anytime within 30 days before the subscription end date.

You can renew the subscription through your Tally Partner or do it yourself directly from TallyPrime or by logging in to the Customer Portal.

1. In TallyPrime, press Alt+M (Share) > Manage > Renew Subscription.
   The ONLINEBUY screen appears, displaying the Billing Details and the Order Summary for TallyPrime with WhatsApp – Renewal.
   
   Alternatively, you can open the ONLINEBUY screen, from the customer portal, as well.  
   1. log in to the Customer Portal, and under Control Centre > Account Management > License Management > select the Serial Number.
   2. In the Site information page, under the WhatsApp Subscription Details section, click (…) under Actions, and select Renew Subscription.
      
   3. In the Renew WhatsApp Subscription/Recharge Wallet screen, under Renew Subscription, select Online and click Proceed to Checkout to open the ONLINEBUY screen.

      If you wish to get the renewal done by your Tally Partner, select Partner Assisted. The Partner will receive a notification and take it forward. 

2. Verify and update the details, as needed, and select I agree with the Delivery policy, Cancellation policy, Refund policy and the Privacy policy, and click Proceed to Payment.
3. Select your preferred payment mode and ensure that the payment for renewal is successful.
   

On successful payment, your WhatsApp subscription gets renewed and you will receive a confirmation on your e-mail. Renew your subscription on time to continue using TallyPrime with WhatsApp for sharing documents and business communications.