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GSTIN is inactive or cancelled

Cause

GSTIN is inactive or cancelled by department or tax payer.

Resolution

Validate the party’s GSTIN/UIN and update the correct GSTIN.

1. Press Alt+G (Go To) > Alter Master > Ledger > select the party ledger.
2. Press Alt+L (Fetch Details Using GSTIN/UIN).
   For TallyPrime 2.1 & earlier, press Alt+L (Get GSTIN/UIN Info).
3. Press Y to confirm and log in using your e-Invoice or e-Way Bill credentials, if prompted.
4. In the GSTIN/UIN Info screen, verify the details. 

You can verify your GSTIN/UIN in the GST portal, as well.

If the status of GSTIN is Active, then you can continue with the online e-Invoice generation.

If the status of GSTIN is Inactive, then change the transactions from Sales to Unregistered/Consumer, so that such transactions can participate in B2C table in the GSTR-1 report.

1. Press Alt+G (Go To) > Alter Master > Ledger.
2. Select the party ledger for which the GSTIN is inactive and press Enter.
3. In the Ledger Alteration screen, set Registration type as Unregistered/Consumer and save the ledger.