UAE VAT e-Return – Errors & Resolutions
This section outlines all the error messages that may occur while submitting your UAE VAT e-Return from TallyPrime, along with their respective resolutions.
This happens when the return Periodicity in TallyPrime does not match with the Periodicity on the EmaraTax portal.
Change the Periodicity in TallyPrime or on the EmaraTax portal to upload and submit VAT 201 Return.
Press F11 (Company Features) > Enable VAT > change the Periodicity.
Press F11 (Company Features) > Taxation > Enable VAT > TRN, and enter a valid TRN to proceed.
On the UAE VAT e-Return Login screen, press B (Log in via Browser), and try logging in again.
Enter the valid credentials to login.
On the UAE VAT e-Return Login screen, press S (Start Session) again after some time.
Activate or Reactivate your license, and try again.
Renew your TSS, and try again.
Check the Internet connection or Antivirus/Firewall settings, and try again.
To know the connection status, press F1 (Help) > About > Status of Online Access services.
On the UAE VAT e-Return Login screen, press B (Log In via Browser), and try logging in again.
Log in with the correct credentials.
This message appears when EmaraTax Portal took more than expected time to respond.
Try again later.
This message appears when there is a connectivity issue with FTA server while the user is trying to complete the login process.
Try again later.
This message appears when the login process could not be completed.
Try again later.
Currently the feature is being developed for providing a smoother experience and will be available soon.
To submit a new return, all previous returns must be closed.
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Log in to the EmaraTax portal.
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Locate any pending return that has not been submitted, and update its status.
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Return to TallyPrime and try submitting your new return again.