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Unable to access the Restore Data Path to restore.

Cause 1: This error appears when you do not have Read permission for the path selected as the Restore Data Path.

Resolution:

Check and grant Read permission to the restore data path.

• Locate the folder: Navigate to the Restore Data Path folder in the system.

• Check permissions: Right-click the folder, select Properties, then go to the Security tab. Ensure the user account you are using has Read permissions.

• Grant permissions: If the user doesn’t have Read permission, grant it and click OK.

• Retry Backup: Try backup of the company again.

Cause 2: This error appears when the selected Restore Data Path is no longer available, such as when a pen drive, external hard disk, or network location is disconnected.

Resolution:

1. Reconnect the external device to your system.
2. If the restore path is on a network, ensure that the network connection is active and accessible.
3. After restoring access to the path, retry the restore operation.