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TallyPrime FAQ – TallyCare Assist

This topic list the different frequently asked questions (FAQ) related to TallyPrime.

New Product Experience

When a customer calls - "To provide more space in a report so that it can accommodate more data, the bottom has been removed. However, the keys associated with the bottom button bar are Tally Specific Universal Keys that will work consistently across the product; so, they have been made hidden. However, the information of the keys will be made available on the TallyHelp page for the reference of users. The intention is to declutter the screen for a better experience."

When a customer reaches out via chat/e-mail - To provide more space in a report so that it can accommodate more data, the bottom has been removed. However, the keys associated with the bottom button bar are Tally Specific Universal Keys that will work consistently across the product; so, they have been made hidden. However, the information of the keys will be made available in TallyHelp page, which can be referred by the users. The intention is to declutter the screen for a better experience. Please visit this for all the Hidden Shortcut Keys.

When a customer calls - "We have outlined all the changes in shortcuts Keys in an article on TallyHelp. Please visit help.tallysolutions.com and type Shortcut Keys. In addition, if it is okay, I can also send an e-mail to you with the link to the page for your reference."

When a customer reaches out via chat/e-mail - Direct the user to the exact TallyHelp link where shortcut key changes are documented.

F11 features are company level setting. It means that I would enable modules as per the actual business process of my company. Hence, the configurations not falling in that bucket has been moved to relevant places.

Internal reference about new placement of F11 features.

F11 is a hidden key, and the same key F11 will open company features from all the reports. It is visible under company management as a part of Configuration.

Installation & Data Management

TallyPrime setup manager is intelligent enough to get its application and services whitelisted to firewall depending on user rights. However, there might be cases where the user needs to manually add TallyPrime application and services to enable firewall exceptions. 

Higher version release data is not compatible with lower releases. It is recommended to use separate set of data in each release. 
Or to use Tally.ERP 9 data in TallyPrime, migration of data will be required.

TDLs & Add-Ons

It will continue to exist as it exists today for Tally.ERP 9.

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