TallyPrime FAQ – TallyCare Assist
This topic list the different frequently asked questions (FAQ) related to TallyPrime.
New Product Experience
1) Bottom buttons are not available in TallyPrime. Are those buttons still functional? 2) The buttons like Space, Select All, Delete, Cancel, Accept, and Quit are not available in TallyPrime. How can these actions be performed?
When a customer calls - "To provide more space in a report so that it can accommodate more data, the bottom has been removed. However, the keys associated with the bottom button bar are Tally Specific Universal Keys that will work consistently across the product; so, they have been made hidden. However, the information of the keys will be made available on the TallyHelp page for the reference of users. The intention is to declutter the screen for a better experience."
When a customer reaches out via chat/e-mail - To provide more space in a report so that it can accommodate more data, the bottom has been removed. However, the keys associated with the bottom button bar are Tally Specific Universal Keys that will work consistently across the product; so, they have been made hidden. However, the information of the keys will be made available in TallyHelp page, which can be referred by the users. The intention is to declutter the screen for a better experience. Please visit this for all the Hidden Shortcut Keys.
Some of the shortcut keys are not working in master, transactions, and reports. What are their alternatives?
When a customer calls - "We have outlined all the changes in shortcuts Keys in an article on TallyHelp. Please visit help.tallysolutions.com and type Shortcut Keys. In addition, if it is okay, I can also send an e-mail to you with the link to the page for your reference."
When a customer reaches out via chat/e-mail - Direct the user to the exact TallyHelp link where shortcut key changes are documented.
1) Some of the features are moved from F11 to Create Master. Why? 2) Why have we moved many options from F11 to other places. For instance, Actual & Billed Qty, Item discount, and other such options?
F11 features are company level setting. It means that I would enable modules as per the actual business process of my company. Hence, the configurations not falling in that bucket has been moved to relevant places.
Internal reference about new placement of F11 features.
Button F11 for features on the Gateway of Tally menu is not present in TallyPrime but still working. Is there any other way we are supposed to move?
F11 is a hidden key, and the same key F11 will open company features from all the reports. It is visible under company management as a part of Configuration.
Installation & Data Management
Make installation of multiple user more simple where we do not have to disable firewall and also the antivirus software should not block access to the Tally server. It should also not be affected by IP address change in case of auto IP. It would be better if server name is allowed Instead of IP in case of automatic IP generation.
TallyPrime setup manager is intelligent enough to get its application and services whitelisted to firewall depending on user rights. However, there might be cases where the user needs to manually add TallyPrime application and services to enable firewall exceptions.
Higher version release data is not compatible with lower releases. It is recommended to use separate set of data in each release.
Or to use Tally.ERP 9 data in TallyPrime, migration of data will be required.
TDLs & Add-Ons
It will continue to exist as it exists today for Tally.ERP 9.