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Authentication Library – Troubleshooting

This topic lists common error message and their corresponding solutions.

Error or Fault Response with Error Code

The error or fault responses from Tally.NET Server are received in the following XML format:

</HEADER>

<BODY>

<DATA>

<MSG.LIST>

<MSG>Invalid Request</MSG>

</MSG.LIST>

</STATUS>

</DATA>

</BODY>

</ENVELOPE>

#	Error Code	Error	Description
1	2013	Invalid Tally.NET ID or Password.	Provide correct username and password in TPAuthenticateUser request.
2	15002	Invalid request.	Tally.NET Server is not able to identify the request. Contact Tally Solutions Pvt. Ltd. with request XML.
3	15005	Invalid request.	Tally.NET Server is not able to process the request. This could be because of the request format mismatch. Tally.NET Server expects requests to be in UTF-16 (Unicode) and Little Endian format.
4	16001	Request cannot be served, please try later.	Tally.NET Server internal error. This happens only when the server is not available at the time. This issue does not occur in a live scenario.
5	16010	Request cannot be served, please try later.	Tally.NET Server internal communication error. This happens only when the authentication server is busy. Retrial is suggested.
6	16027	Invalid Session.	Token is not incremented properly for each request, or the SessionID sent in the TPAuthenticateUser is invalid.
7	16032	Company is currently not connected with Tally.NET Server.	The expected company from TallyPrime is not connected to Tally.NET Server. Connect valid companies from TallyPrime.
8	16063	You have exceeded the Tally.NET user session limit.	Logout from the existing Tally.NET user session.

If the editor—eclipse, xcode—displays an error, clean the project.