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Unable to proceed as company data is not accessible.

Cause: This error appears in the following cases:

• Company scheduled for backup has been deleted
• company folder is renamed
• Source path is no longer valid (for example, a network drive or pen-drive is disconnected).

It can occur while performing actions such as Alter, Delete, Enter, or Backup Now on the task.

Resolution:

• Press Shift+Enter on the task to open the Detailed View and check the Source Path.
  

   

• Navigate to the source path and ensure the company folder exists, and the company number matches the value shown in the Number column of the report.

• Ensure the network drive or shared location is connected and permissions are correct.
  
  Once access is restored, retry the operation.