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Back Up and Restore Data on TallyPrime Cloud Access

Every day, when you start your virtual computer for the first time, an automatic backup of the entire system is created. This ensures that your data remains up-to-date, secure, and reliable. Additionally, you have the flexibility to download this backed-up data to your local computer at any time for easy access.

As an administrator or owner, you also have the option to take a manual back up your virtual machine data whenever needed. All backups—whether automatic or manual—are securely stored in a cloud backup location included in your plan. With administrator or owner privileges, you can download the complete virtual machine backup to your local computer, ensuring that you always have access to your important files and company data.

View Details of Data Backup

1. On the Computer & User Management portal, under Action against the account name, click the ellipse sign (…), and select Settings > Manage Backup.
   
   

   The Manage Backup screen displays the following details:

   • Plan-related details, such as total space allocated for storage and the available backup space

   • List of all the backups – both Automatic and Manual. 

   • Timestamp – data and time when the backup was taken

   • Size of the backup file

2. Click the cross mark (X) on the top-right corner to close the Manage Backup window.

Download Backed up Data to Local Computer

You may need to refer to the backed-up data on your local computer, without having to login to the virtual computer every time. In such cases, you can download the backed-up data to the local computer.

1. On the Computer & User Management portal, under Action against the account name, click the ellipse sign (…), select Settings > Manage Backup.
   The Manage Backup screen appears.

2. For a Backup Type, under Action, click the ellipse sign (…) and select Download Backup.
   
   The backup files for each set of data are available in zip format and are password protected. You can click the asterisks (*****) under the Password column to view the password.

3. Under Action, click the icon next to the zip file that you want to download.
   The zip file gets downloaded to your local computer. The downloaded files remain password-protected to ensure additional security of the data on the local computer.

Delete Backed-up Data

1. On the Computer & User Management portal, under Action against the account name, click the ellipse sign (…), select Settings > Manage Backup.
   The Manage Backup screen appears.

2. For a Backup Type, under Action, click the ellipse sign (…) and select Delete Backup.

3. On the Deleted Backup screen, click Delete to confirm.
   
   The backup file will be permanently deleted.

Data Backup Retention Policy

Once you discontinue or cancel your subscription, you will certainly be looking for all the data you had maintained on the Virtual Computer. Your data back up remains safe with us for 7 days, so that you can download the same, anytime within that duration, to your local computer and use it as per your convenience.

Once you have downloaded the data, you can choose to remove the backed-up data yourself from the Self Service portal.

On expiry of your subscription, the data backup will be available for download based on the date of deprovisioning of the Virtual Computer: