Table of Contents

 

Memory Utilisation Error

Cause

Virtual Computers are asking for restart again and again.

Resolution

To fix the issue, ensure that no users are connected to the Virtual Computer, and restart the Virtual Office.

To restart the Virtual Office and resolve the issue:

  1. Log in to the Computer & User Management portal using your Tally.NET ID, Tally.NET Password, and Secure PIN.
  2. Click Restart under the Action column.
  3. Select Restart Virtual Office.
  4. Once the Virtual Computer is restarted, check the memory utilization.
    1. To check the memory utilization, under Action, click the ellipsis sign (…) against the account name and select Open Virtual Computer.
    2. Click Start > Help > Task Manager.
  5. On Task Manager, if the CPU usage is approximately 100%, we recommend you use only one TallyPrime on Virtual Computer.
    If the issue persists, it is recommended to upgrade the plan. 
Is this information useful?
YesNo
TallyHelpwhatsAppbanner
Is this information useful?
YesNo
TARA