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Data Management Exceptions and Resolutions

We have listed the possible data management exceptions you can encounter along with easily-to-follow solutions.

Exceptions for Masters

Exceptions Solutions
Parent group is missing

To resolve this issue, perform the following:

  1. Drill down from the exception. Press Enter twice.
  2. Select the exception and update the Parent Group.
    1. Press Multi-Alter. Alternatively, press Update Details.
    2. Select the Parent Group, for example Sundry Debtor, and save.

The exception is resolved.
Invalid Attendance Type

To resolve this issue, perform the following. 

  1. Drill down from the exception. Press Enter twice.
  2. Press Alt+H (Multi-Alter) > select the required Attendance Type and Unit where applicable.
  3. Enter Y or press Ctrl+A to save.

The exception is resolved.
Attendance/Production Type used in Calculation Type is invalid

To resolve this issue, perform the following:

  1. Drill down from the exception to open the Pay Head LAteration (Secondary) screen.
  2. Select a valid Production Type from the List of Production Types.
  3. Press Enter or Ctrl+A to save.

The exception is resolved.
Mismatch in Unit between parent group and subgroup/master

To resolve this issue, perform the following:

  1. Drill down from the exception. Press Enter twice.
  2. Select the exception and update the Unit.
    1. Press Alt+H (Multi-Alter).
    2. Alter or update the Unit from the list of Units, and save.

The exception is resolved.
From date is later than To date under Period of Budget

To resolve this exception, perform the following:

  1. Drill down from the exception to open the Budget Alteration screen.
    Note that the From date is later than the To date.
  2. Update the From date or To date, as needed. Ensure that the From date is earlier than the To date. 
  3. As always, press Ctrl+A to save the master.

The exception is resolved.
From and To dates are missing under Period of Budget

To resolve this exception, perform the following:

  1. Drill down from the exception to open the Budget Alteration screen.
    Note that the From date and To date are empty.
  2. Update the From date or To date, as needed. Ensure that the From date is earlier than the To date. 
  3. As always, press Ctrl+A to save the master.

The exception is resolved.
Formal name contains invalid characters

To resolve this exception, perform the following:

  1. Drill down from the exception. Press Enter twice.
    Note that the Formal Name contains invalid characters.
  2. Press Alt+H (Multi Alter) to edit the Formal Name field.
  3. Update the Formal Name with a valid value, for example Rupees, Dollar, or so on.
  4. Press Enter or Ctrl+A to save. 

This exception is resolved.
Name of voucher numbering series is not provided/invalid

To resolve this exception, perform the following:

  1. Drill down from the exception to the Voucher Type Alteration (Secondary) screen.
  2. Enter a valid Name and save the voucher type.

This exception is resolved.
Formal name and Symbol are the same

To resolve this exception, perform the following:

  1. Drill down from the exception. Press Enter twice.
    Note that the Symbol and the Formal Name are the same.
  2. Press Alt+H (Multi Alter) to update the Formal Name, and press Enter.
    Press Backspace to update the Symbol, if needed.
  3. Press Enter or Ctrl+A to save.

This exception is resolved. 
Bill Date for Bill-wise breakup of Opening Balance is missing

To resolve this exception, perform the following:

  1. Drill down from the exception to the Ledger Alteration (Secondary) screen.
  2. Click on the Opening Balance Dr field and press Enter.

    The Bill-wise breakup sub-form opens.
  3. Modify the Date as required and save.

This exception is resolved.
Parent group is set as Cost Centre

To resolve this exception, perform the following:

  1. Drill down from the exception. Press Enter twice.
  2. Press Alt+H (Multi Alter) to update the Parent Group.
  3. Select the appropriate Parent Group from the List of Employee Groups.
  4. Press Enter or Ctrl+A to save.

This exception is resolved.
Mismatch in Unit of Stock Items

To resolve this exception, perform the following:

  1. Drill down from the exception to open the Unit Creation screen.
  2. Enter the correct Unit details.
  3. Press Enter or Ctrl+A to save.

This exception is resolved.
Conversion factor of Compound unit is invalid

To resolve this issue, perform the following:

  1. Drill down from the exception. Press Enter twice.
  2. Select the exception and update the conversion factor of the compound unit.
    1. Press Alt+H (Multi Alter).
    2. Update the conversion factor.
  3. Press Ctrl+A to save the master.

The exception is resolved.
Referenced master is missing

To resolve this issue, perform the following:

  1. Drill down from the exception and accept the query as given below.

The exception is resolved.
Name is same as the alias or duplicate aliases are used in the master

To resolve this exception, perform the following:

  1. Drill down from the exception to go to the Attendance/Production Type Alteration (Secondary) screen.
  2. Change the Name to ensure that the name of the master and aliases (one or multiple) used are all unique.
  3. Press Enter or Ctrl+A to save the master.

This exception is resolved.
Name or alias of the master is the same as in another master

To resolve this issue, perform the following:

  1. Drill down from the exception. Press Enter twice.
  2. Select the exception and update the name of the master.
    1. Press Alt+H (Multi Alter).
    2. Update the Name of the master.
  3. Press Enter or Ctrl+A to save the master.

This exception is resolved.
Number of decimal places is more than 4

To resolve this issue, perform the following:

  1. Drill down from the exception. Press Enter twice.
  2. Select the exception and update the number of decimal places.
    1. Press Alt+H (Multi Alter).
    2. Update the Number of decimal places to less than or equal to 4.
  3. Press Enter or Ctrl+A to save the master.

This exception is resolved.
Master name is missing

To resolve this issue, perform the following:

  1. Drill down from the exception. Press Enter twice.
  2. Select the exception and update the Master’s Name.
    1. Press Alt+H (Multi Alter).
    2. Enter the Master’s Name, and save.
  3. Press Ctrl+A to save.

The exception is resolved.

Exceptions for Vouchers

Exceptions Solutions
Cheque No. is not within Cheque Range/Invalid Cheque Range/Mismatch in Cheque Range

To resolve this exception, perform the following:

  1. Drill down from the exception to open the Payment voucher.
  2. Continue to press Enter in the voucher to open the Bank Allocations screen.
  3. Update the Cheque Range and the Instr No. and save.
    1. Ensure that the Instr No. is updated as per the Cheque Range provided.
  4. As always, press Ctrl+A to save the voucher.

This exception is resolved.
No accounting or inventory entries are available

To resolve this issue, perform the following:

  1. Drill down from the exception to open the voucher.
  2. Update the voucher with the missing inventory or accounting entries.
  3. Press Ctrl+A to save.

The exception is resolved.
Due Date of Order is missing in Item Allocations

To resolve this issue, perform the following:

  1. Drill down from the exception to open the voucher.
  2. Select the item and press Enter.
    Item Allocations for: screen opens.
  3. Enter the Due on date as required and save the screen.
  4. Press Ctrl+A to save the voucher.

The exception is resolved.
Incorrect Ledger selected in Bank allocations

To resolve this issue, perform the following:

  1. Drill down from the exception to open the voucher alteration screen.
  2. Select the final Amount of the voucher and press Enter.
    The Bank Allocations for: screen opens.
  3. Select the correct ledger under Ledger Name and save the screen.
  4. Press Ctrl+A to save the voucher.

The exception is resolved.

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