You can opt to view the query list based on the Sites (namely, All , the Primary and Other Sites ) in case of Multi Site licensing for any Group by list selected.
To filter Sites in the Support Centre
1. Go to Company Info menu or Gateway of Tally > Support Centre > F8: Site Filter .
2. Click F8: Site Filter provided in the buttons toolbar to select the Site from the list.
● Select the option All under Site to display all the queries/ issues, of all the Sites/ Locations based on the Group by option selected.
● Select a Site , say 'Bangalore RO’ from the list of Sites to display the query list pertaining to the selected Site, as shown:
Note: The F8: Site Filter option will be available only in case of Multi Site licensing. In case you have selected a Site, from the list of sites by pressing F8: Site Filter, the query list will display the Site ID on the top left (below the Account ID) in the Support Centre screen, as shown.