Unable to Read Message for Update

Upgrade to Release 6.4.1 or later to prevent this error.

Cause

This error occurs when the TMessage.TSF file is damaged.

Solution

To fix this issue

1. Right click the Tally.ERP 9 icon and select Open file location .

2. Open the Data folder from the file location, as shown below:

3. Open the folder in which the company’s data are stored, as shown below:

4. Delete the TMessage.TSF file if its size is between 0 and 1 KB. If the file size is more than 1 KB, move the file to another location.

5. Reload the company in Tally.ERP 9.