Mail server connection failure!

Tally.ERP 9 is unable to communicate with the E-mail Server .

Cause

● The port of the outgoing E-mail Server is being blocked by the Firewall in the system.

● The e-mail request from Tally.ERP 9 is being forwarded to a wrong port.

The error appears as shown below:

Solution

● Exclude the outgoing e-mail server's port from the system Firewall and the external Firewall.

● Enable SSL in e-mail settings in Tally.ERP 9.

To enable SSL in Tally

1. Go to Gateway of Tally > F12: Configure > E-Mailing .

2. Set Use SSL to Yes in the E-Mail Configuration screen.

3. Press Ctrl+A to accept.