Error Code 403

This error occurs when Tally.ERP 9 is unable to connect to the configured Tally Gateway Server and Port.

Possible Reasons for Failure

This error may occur if,

●     The Server name/IP address or Port of your Tally Gateway Server specified is incorrect.

●     Tally Gateway Server is not installed on the computer specified in the Configure Existing License screen.

●     Windows Firewall is blocking Tally.ERP 9, Tally Gateway Server, or both.

●     There is a problem with the LAN connection on your computer.

●     Your Tally Gateway Server is not receiving requests from the specified port.

Possible Solutions

●     Check if the Server name/IP address specified in the Configure Existing License screen is correct.

●     Alternatively, press F2 in the Configure Existing License screen to select a Tally Gateway Server.

●     Check if the Tally Gateway Server is installed on the computer specified in the configuration.

●     Allow Tally.ERP 9 and Tally Gateway Server through Windows Firewall. Click here, to know how to allow any application through Windows Firewall.

●     Go to Control Panel and check if the LAN connection is enabled or disabled on your computer. If the connection is disabled, enable it.

●     Check if your LAN cable is connected to both your computer and the network wall socket.

●     Open Command Prompt on the computer where the Tally Gateway Server is installed and run the command netstat -a. If the specified port gets listed with the State as Licensing, then the Tally Gateway Server is receiving requests from the port.

After you have resolved the issue you can:

●     Reconfigure your existing license, or

●     Press F2 in the Configure Existing License screen to search for Tally Gateway Servers.