Error Code 404

This error occurs when Tally.ERP 9 is unable to connect to the configured Tally Gateway Server and Port.

Possible Reasons for Failure

This error may occur if,

      The Server name/IP address or Port of your Tally Gateway Server specified is incorrect.

      Tally Gateway Server is not installed on the computer specified in the Configure Existing License screen.

      Windows Firewall is blocking Tally.ERP 9, Tally Gateway Server, or both. Click here, to know how to allow any application through Windows Firewall.

      There is a problem with the LAN connection on your computer.

      Your Tally Gateway Server is not receiving requests from the specified port.

Possible Solutions

      Check if the Server name/IP address specified in the Configure Existing License screen is correct.

      Alternatively, press F2 in the Configure Existing License screen to select a Tally Gateway Server.

      Check if the Tally Gateway Server is installed on the computer specified in the configuration.

      Allow Tally.ERP 9 and Tally Gateway Server through Windows Firewall. Click here, to know how to allow any application through Windows Firewall.

      Go to Control Panel and check if the LAN connection is enabled or disabled on your computer. If the connection is disabled, enable it.

      Check if your LAN cable is connected to both your computer and the network wall socket.

      Open Command Prompt on the computer where the Tally Gateway Server is installed and run the command netstat -a. If the specified port gets listed with the State as Listening, then the Tally Gateway Server is receiving requests from the port.

After you have resolved the issue you can:

      Reconfigure your existing license, or

      Press F2 in the Configure Existing License screen to search for Tally Gateway Servers.