Mail server connection failure!

Tally.ERP 9 is unable to communicate with the E-mail Server.

Cause

●      The port of the outgoing E-mail Server is being blocked by the Firewall in the system.

●      The e-mail request from Tally.ERP 9 is being forwarded to a wrong port.

The error appears as shown below:

Solution

●      Exclude the outgoing e-mail server's port from the system Firewall and the external Firewall.

●      Enable SSL in e-mail settings in Tally.ERP 9.

To enable SSL in Tally

1.     Go to Gateway of Tally > F12: Configure > E-Mailing.

2.     Set Use SSL to Yes in the E-Mail Configuration screen.

3.     Press Ctrl+A to accept.