Default Grouping

Go to Company Info menu or Gateway of Tally > Support Centre [Ctrl + H] > F3: Group by

This option allows you to view the query list based on the Groups. The options available under Group by are Date, Site and Status. You can set the Default Group through this option.

Group by Date

This option allows you to view the list of query based on the Date.

 

Group by Site

This option allows you to view the query list on the basis of the Site/ Location, i.e., the issues sent and received by different Sites belonging to the same or different serial numbers under a single account.

Note: The option Site under Default Grouping will not be listed for Single Site users.

 

Group by Status

This option allows you to view the query list based on the Status.

The query list can further be viewed on the basis of the Status selected using F9: Status Filter option (All/Pending/ Closed)