Data Sharing on FTP - FAQ

You can download rectified customer data via FTP site.

1. Open Internet Explorer.

2. Enter ftp://ftp9.tallysolutions.com/ in the address bar.

3. Click View and select Open FTP Site in Windows Explorer. Before you can access the FTP server, you have to log in with a username and password which is shared by our support executive through mail.

4. FTP site appears with rectified data folder/files uploaded by Tally support.

5. Download the data and save it.

Note: FTP credentials shared to you will be valid for 15 days. If you try to login after the 15th day, FTP credentials will not work. Contact support@tallysolutions.com.

You can upload Vouchers and reports from Tally.ERP 9 to the FTP site.

Upload Vouchers

1. Open the Voucher that has to be uploaded.

2. Click Upload button or press Alt+O .

The Voucher Upload screen with configuration options for upload appears.

3. Select the option FTP Site in the Upload to field

4. Enter the required FTPServer Name with port in URL field (ex: ftp9.tallysolutions.com )

5. Enter the user name and password for the FTP site in the User Name and Password fields respectively.

6. Select the upload file type in the Format field.

7. Enter the upload file name in the Destination File field

8. Accept the settings to upload the file.

Uploading Reports

1. Open particular report that has to be uploaded.

2. Click Upload button or press Alt+O .

3. Select the option FTP Site in the Upload to field

4. Enter the required FTP Server Name with port in URL field (ex: ftp9.tallysolutions.com )

5. Enter the user name and password for the FTP site in the User Name and Password Fields, respectively.

6. Select the upload file type in the Format field.

7. Enter the upload file name in the Destination File field.

8. Accept the settings to upload the file.

Note: In case of uploading a report, additional configuration fields are available. Using these options you can add more information such as voucher number, narration, bill wise details, etc., to the report.

Sometimes during interactions with support executives, your company data may be required to analyse and fix the issues. At such times, you are asked to upload your company data in the FTP site.

To upload data in the FTP site, follow the steps mentioned below

1. Open Internet Explorer .

2. Enter ftp9.tallysolutions.com in the Address bar .

The following screen appears:

3. Click View and select Open FTP Site in Windows Explorer .

Before you can access the FTP server , you have to log in with a username and password which will be shared by our support executive.

FTP site appears without any folders as shown below.

4. 4Copy your company data folder and paste in the above path.

Note: In case the company is protected by a username and password in Tally.ERP 9, please send a mail with the username and password to support@tallysolutions.com or reply to the mail asking you to upload the data with these credentials.