https://help.tallysolutions.com/docs/td9rel54/auth_lib/troubleshooting.htm

Authentication Library - Troubleshooting

This topic lists common error message and their corresponding solutions.

Error or Fault Response with Error Code

The error or fault responses from Tally.NET Server are received in the following XML format:

<ENVELOPE>

<HEADER>

<VERSION>1</VERSION>

<STATUS>1</STATUS>

</HEADER>

<BODY>

<DATA>

<STATUS>

<CODE>15004</CODE>

<MSG.LIST>

<MSG>Invalid Request</MSG>

</MSG.LIST>

</STATUS>

</DATA>

</BODY>

</ENVELOPE>

List of Error Codes

#

Error Code

Error

Description

1

2013

Invalid Tally.NET ID or Password.

Provide correct username and password in TPAuthenticateUser request.

2

15002

Invalid request.

Tally.NET Server is not able to identify the request.

Contact Tally Solutions Pvt. Ltd. with request XML.

3

15005

Invalid request.

Tally.NET Server is not able to process the request. This could be because of the request format mismatch.

Tally.NET Server expects requests to be in UTF-16 (Unicode) and Little Endian format.

4

16001

Request cannot be served, please try later.

Tally.NET Server internal error.

This happens only when the server is not available at the time.

This issue does not occur in a live scenario.

5

16010

Request cannot be served, please try later.

Tally.NET Server internal communication error.

This happens only when the authentication server is busy. Retrial is suggested.

6

16027

Invalid Session.

Token is not incremented properly for each request, or the SessionID sent in the TPAuthenticateUser is invalid.

7

16032

Company is currently not connected with Tally.NET Server.

The expected company from Tally.ERP 9 is not connected to Tally.NET Server. Connect valid companies from Tally.ERP 9.

8

16063

You have exceeded the Tally.NET user session limit.

Logout from the existing Tally.NET user session.

IDE Errors

If the editor—eclipse, xcode—displays an error, clean the project.